Support Article
Volume Constraints logic does not function correctly
SA-69556
Summary
On applying a Volume Constraint with minimum and maximum values to a single proposition (Offer level), the Volume Constraint logic does not function correctly. The count does not decrement and offer flows are not triggered from any proposition.
Error Messages
Not Applicable
Steps to Reproduce
- Create a Pega Marketing Campaign with flexible bundles.
- Apply a Volume Constraint at the parent level. The constraints are not applied.
Root Cause
Volume Constraint support was not included in the Flexible bundles and was inconsistent with the Grouped bundles. Hence, parents of all bundle types could not participate in Volume Constraint processing.
Resolution
Apply HFix-49334.
Tags:
Published December 12, 2018 - Updated December 2, 2021
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