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Support Article

Wait shape configuration for Multiple case status



The parent case must wait for the child cases to reach "Pending-*" or "Resolved-*" status to proceed further in the parent Case. One Wait shape must be used for multiple dependent case statuses according to the business requirement, but a Wait shape can be accommodate only single status.

Error Messages

Not Applicable

Steps to Reproduce

1. Create two or more cases, parent and child case(s).
2. Run the cases, and check the flow at Wait shape.

Root Cause

Submitted product enhancement request item FDBK-10485.


An enhancement request has been created for consideration by Pega Product Management.

Published February 15, 2016 - Updated October 8, 2020

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