Support Article
When modal is opened in FireFox, pressing Enter closes the modal
SA-37300
Summary
On the Firefox browser, with opening a Modal triggered from button action, when input Japanese character and press Enter key (supposed to be the input has determined),
The Modal got closed.
Error Messages
Not Applicable
Steps to Reproduce
1. Create a button control in a section form
2. Add Click Event - LocalAction (Modal) for the button
3. Run the rule and press button.
4. Input few Japanese characters and press Enter key.
Actual Result: Modal has closed
Expected: The Japanese word inputted and stay Modal open.
Root Cause
Issue was occur on Internet Explorer or Firefox browser, and related to Incident Management for Energy (IME) input operation on a Modal Dialog because of the default ENTER KEY event handling in PRPC.
Resolution
Perform the following local-change step:
Apply a section (as the code example in "non-auto-generated.txt" attachment) in the Modal Dialog.
Published June 1, 2017 - Updated October 8, 2020
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