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Support Article

Widget buttons are unresponsive on customizing dashboard



On customizing the dashboard, all the widget buttons are unresponsive and screen is frozen.

Error Messages

Not Applicable

Steps to Reproduce

  1. Launch the Interaction portal.
  2. Click the Gear icon to customize the Dashboard.

Root Cause

A DIV element position was relative and the buttons below it were not accessible.


Perform the following local-change:

Add the below script in the UserWorkForm.

position:inherit !important;

Published August 19, 2019 - Updated December 2, 2021

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