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Support Article

Word merge Error in ConstructWordActiveX after upgrade



Word merge operations fail and display error messages post upgrade.

Error Messages

Error in ConstructWordActiveX: Object doesn't support property or method 'all'
Error in SetupSettinsXML: Unable to get property 'text' of undefined or null reference

Steps to Reproduce

  1. Upgrade application from PRPC 6 platform to Pega 7 platform.
  2. Perform Word merge operations.

Root Cause

ActiveX version of Word merge was outdated. Pega 7 uses Silverlight for Word merge.


Migrate the ActiveX implementations to use Silverlight for the Word merge feature.

Published January 16, 2018 - Updated October 8, 2020

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