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Support Article

Work-Cover-.WorkUnlock activity fails to unlock work object

SA-34434

Summary



When attempting to call Work-Cover-.WorkUnlock on a work object open on the same node but in a different session an error is seen on screen.

Error Messages



Cannot obtain a lock on instance Class Identifier, as Requestor Identifier already has the lock


Steps to Reproduce

  1. Obtain a lock on a work object from one requestor.
  2. Try to obtain lock by executing WorkUnlock activity from a different operator's requestor.

Root Cause



WorkUnlock activity will not immediately release a lock when said lock is held by a different requestor. It is released after the next pulse interval.

Resolution


This is expected behavior.

Suggest Edit

Published March 21, 2017 - Updated October 8, 2020

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