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Support Article

Work item tab does not close after discarding changes



When closing a workobject tab by clicking the Close icon, a popup displays the message, 'You are about to discard your unsaved changes.' Clicking the OK button does not close the work item and a blank screen displays.

Error Messages

Not Applicable

Steps to Reproduce

  1. Open a workobject.
  2. Modify the content in the workobject.
  3. Close the workobject by clicking the Close icon.

Root Cause

An issue in the custom application code or rules.


As a local-change, block the custom activity which clears the pyWorkPage data.


Published July 26, 2018 - Updated October 8, 2020

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