Support Article
Workbaskets configured in an application display on a dropdown
SA-94822
Summary
All the workbaskets configured in an application display on a dropdown.
Error Messages
Not Applicable
Steps to Reproduce
- Configure the dropdown to display data from pyWorkbasketsInMyWorkGroup of the Pega-EndUserUI-07-10-17 ruleset
- Click the dropdown
Root Cause
The dropdown is configured with the source as the pyWorkbasketsInMyWorkGroup report definition in the Pega-EndUserUI-07-10-17 ruleset. All the workbaskets configured in the application display. This out-of-the-box report definition rule uses the .pyWorkGroup = pyDisplayHarness.pyActiveWoorkGroup filter condition where the pyDisplayHarness page is unavailable. Therefore, all the rules display.
Resolution
Perform the following local-change:
- Perform a Save As of the available out-of-the-box pyWorkbasketsInMyWorkGroup rule to the application ruleset
- Modify the filter condition as .pyWorkGroup==OperatorID.pyWorkGroup to display only the workgroups associated with the current operator
Published November 25, 2019 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.