Support Article
Write to database template fails during NBAM Program run
SA-2401
Summary
Developer intends to run a NBAM Program which selects certain customer, collect and calculate properties for them and write the information in a database table. When the program was executed, developer did not notice any errors in the UI however the FLOWERRORDETAIL column in the BATCHOUT table has the error text message.
Error Messages
“Flow Offerflow1 had an error in step OutboundSMSTreatmentWait1: No routing information was provided for this assignment.”
Steps to Reproduce
1. Create Segment – “Seg1”
2. Create Strategy – “Strategy1”, which references
3. Offer flow – “Offerflow1”, which writes to database and uses
4. Template – “Template1”, to write in the database table – “outputTable” – table has status finalized.
5. Run the Program.
Root Cause
Missing parameter entry "initialization/childrequestors/uselightweightauth" in the NBAM node's prconfig.xml file.
Resolution
Adding following prconfig.xml parameter entry helps resolve the reported issue -
<env name="initialization/childrequestors/uselightweightauth" value="false" />
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Published January 31, 2016 - Updated December 2, 2021
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