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Support Article

Wrong encoding special characters ' in Report Definition



The user noticed that when Report Definition is executed special characters are not getting displayed properly.

Error Messages

No such error message. Instead of inverted apostrophe ( ' ) it is showing '

Steps to Reproduce

  1. Create a report definition.
  2. In the sort cut report title put apostrophe(') .
  3. Observe the behaviour.

Root Cause

A defect in Pegasystems’ code or rules because of which the title is coming in encoded form


Here’s the explanation for the reported behavior:

crossScriptingfilter was added for documenttitle for security.
This is expected behavior.

Published March 12, 2017 - Updated October 8, 2020

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