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How to create a ticket in My Support Portal using Pega Launchpad
How-to | November 3, 2023 | 04:04
In this video, you will learn about Pega Launchpad, how you can access Launchpad from the Pega My Support Portal (MSP), the different Launchpad user roles, how you can report incidents as a regular Launchpad user, and how you can report incidents, issues, and support services as a user with Launchpad and Infinity user roles.
About this Series
Product How-To's cover a wide range of topics, such as configuration, customization, workflow design, integration, data management, reporting, and more. These videos typically target users, developers, administrators, or anyone seeking practical guidance on using specific features or solving specific challenges within Pega's software ecosystem.