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Pega 8.4 Update: What's New in Conversational Channels
What's New | January 30, 2020 | 15:22
Steve Bixby, Vice President, Product Development, chats with Matt Lake, Director of Multichannel Technology, about the newest features of conversational channels in Pega 8.4.
![Pega 8.4 Update | Conversational Channels](https://community.pega.com/sites/default/files/styles/1024/public/brightcove/videos/images/posters/image_1084.jpg?itok=yycqud6v)
About this Series
Pega experts provide demonstrations, explanations, and use case examples to illustrate the capabilities and advantages of the new features. These videos are typically released alongside major product releases or significant updates, helping users stay informed about the latest developments in Pega's software offerings.