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Smart Dispute for Issuers, Transaction Fraud, VCR Demo: Part 2 Fund Recovery

How-to | January 26, 2017 | 07:58

A customer, John Phelan, previously disputed a transaction citing concerns of fraud. A fraud claim was opened by customer service representative Kelly Goodhue. The case is now in the queue of Anand Bullock, a dispute specialist. Anand must resolve the disputed transaction using Visa Claims Resolution.

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Product How-To's cover a wide range of topics, such as configuration, customization, workflow design, integration, data management, reporting, and more. These videos typically target users, developers, administrators, or anyone seeking practical guidance on using specific features or solving specific challenges within Pega's software ecosystem.

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