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Support Guide: Support Contact Administration
Troubleshooting | October 5, 2016 | 04:25
In this Global Customer Support (GCS) video, Ian Fitzpatrick shows you how to use My Support Portal (https://pdn.pega.com/support/my-support-portal) to administer Support Contacts. You must be assigned the role of Support Contact Administrator for your Pegasystems support account to perform the actions shown in this video, Manage > Users.
![Support Guide: Support Contact Administration](https://community.pega.com/sites/default/files/styles/640/public/brightcove/videos/images/posters/1519050010001_5157453578001_5157406603001-vs_0.jpg?itok=dUN5vtwY)
About this Series
Troubleshooting videos walk users through common problems, provide step-by-step solutions and offer tips for effective troubleshooting. They can help provide users seeking assistance and insights into resolving technical issues.