Browse our latest release features:Application Development • Case Management • Pega Cloud • Conversational Channels • Data Management and Integration • Decision Management
DevOps and Automated Testing • Engine • Mobility • Offline Support • Robotic Automation • Security • System Administration • User Interface
Build applications quickly by reusing functionality, tracking project status, and working with tools that are relevant to your role.
- Improve productivity by using role-based workspaces
- Review project highlights on a single page
- Collaborate by using agile-development features
- Manage your library of reusable components more efficiently
Bring your business processes to life by collecting rich case data, collaborating with stakeholders, and spending less time on configuration and more time on results.
- Improve performance by archiving inactive cases
- Resolve cases more effectively with shared documents
- Design cases more quickly
- Create more effective surveys
- Discuss specific topics with relevant users by joining spaces
- Send important case updates to case participants
- Personalize collaboration with private messages
- Enforce service-level agreements with automated email notifications
- Communicate more efficiently on mobile devices
Explore new capabilities and services designed to enhance your Pega Cloud Services experience.
- Upgrade your CRM solution software with a newly automated process
- Use improved self-service capabilities in the My Pega Cloud portal
- Perform secure file transfers with the Pega Cloud SFTP Service
Use new Pega Intelligent Virtual Assistant™ (IVA) features to reduce time, improve efficiency, and increase the system’s responsiveness to users.
- Train entity models with a single click
- Take advantage of new Email Manager portal
- Avoid redundant cases by detecting duplicates during email triaging
- Speed up email triaging by mapping data to a business case
- View enhanced text analysis results during email triaging
- Employ more intelligent routing criteria
- Create cases faster with data extracted from emails
Use new App Studio features for the data model to view all the business objects, data views, object dependencies, and external systems in a single location. Benefit from drag-and-drop functionality to connect data sources to data views, without needing technical knowledge of the integration.
- Explore your data and integration assets with Integration Designer
- Understand how your data and integration assets are sourced
- Create data types sourced from the Pega database
- Create data types from REST endpoints
- Define your data type from a REST response
- Map REST responses to your data types with visual drag-and-drop
- Visualize data type relationships
- Replace or update existing sources for a data type
- Manage integration settings across environments
- Configure data pages to source information from automations
- Reduce complexity and activity dependencies with automations
Successfully meet your customer needs with Decision Management usability enhancements, and use the new Prediction Studio workspace to easily manage the full life cycles of AI and machine-learning models.
- Build machine-learning models in Prediction Studio
- Create taxonomies more efficiently
- Extract meaningful summaries from text
- Configure managed data flow runs
- Benefit from improved decision strategies and test runs
- Connect to remote repositiories through File data sets
- Add predictors based on Interaction History
- Comply with customer data management regulations
Speed up and manage your deployments with new Deployment Manager features and Automated Testing capabilities. Quickly access Deployment Manager features with a more intuitive design or use trend charts and additional metrics to better visualize application quality.
- Get test coverage from multiple testing sessions
- Use trend charts to visualize application quality and view more metrics
- Organize Pega unit tests with nested test suites
- Create UI-based tests with automated scenario testing
- Quickly access Deployment Manager features with an intuitive design
- Easily configure Deployment Manager pipelines with a simplified setup
- Deploy with confidence by enforcing quality metrics
- Manage aged application updates in Deployment Manager
- Diagnose pipelines and view troubleshooting information
- Run Pega unit tests for a suite or an access group
- Run Pega unit tests on a branch in Deployment Manager
Discover large amounts of data in your application faster with improved work processing throughput and scaling, and enhancements to background processing, indexing, and reporting.
- Improve reporting performance by configuring Elasticsearch indexing
- Monitor background processing efficiently with Job Scheduler
- Meet highly challenging background processing requirements
- Debug applications more efficiently by grouping loggers
- Improve application performance by configuring your own node types
Use several new features to create a custom mobile app and improve its usability, responsiveness, and security.
- Search faster on mobile with a native search gadget
- Secure custom mobile apps by using single sign-on
- Protect a custom mobile app with a device lock
- Build multiple custom mobile apps for a single application
Benefit from important updates to offline-enabled applications that help in their performance, troubleshooting, and reliability aspects.
- Reduce implementation time with offline support for when rules
- Improve application performance with offline enhancements
- Improve handling of data synchronization requests
- Develop offline-enabled applications with fewer restrictions
- Troubleshoot offline-enabled applications in a browser
Create robots to do your work for you. Now you have even more powerful tools that you can use to build robots that do your work for you, with or without user interaction.
- Extract content from image-based files
- Screen scrape Windows applications
- Modify Excel files without Excel
- Automate within Excel by using additional methods
- Build your own UI connectors
- Automate Mozilla Firefox
- Add support for Federal Information Processing Standards (FIPS)
Increase the security of your applications with new features for GDPR, mobile authentication, and keystore management.
- Process personal client data securely with client-based access control
- Authorize applications with the OAuth 2.0 authorization code grant type
- Improve your system security by regenerating the master key
- Enhance keystore maintenance by using dynamic data
Take advantage of Pega Platform’s new system administration capabilities that add support for additional platforms and offer an improved upgrade experience.
- Use updated versions with expanded server platform support
- Eliminate manual tasks with the improved import experience
- Improve system administration and troubleshooting with Pega APIs
Make your user interface (UI) exceptional with new capabilities for both citizen and front-end developers. Develop UIs in App Studio, use record-based and play-based scenario testing, and enjoy improved performance through technology and reduced markup.
- Display work items and harnesses in the lightweight AJAX Container
- Increase control over data presentation by personalizing table views
- Create UI-based tests with automated scenario testing
- Find and fix issues by using the Accessibility Inspector
- New capabilities for front-end developers
- New capabilities for editing user interfaces in App Studio
- Improve design consistency with UI-Kit 12