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What's New in Pega Infinity '26

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WHAT'S NEW IN

Pega Infinity™ '26

This latest release empowers enterprises to scale governed, predictable AI agent execution across every process, service, and product.

Infinity 26 decorative

Pega Infinity '26 at a glance

Learn about the most important updates in the latest release

Pega Infinity Studio: One workspace from Blueprint to build

Editors and Step instructions

Insights: Flexible filters and card views

Case Management: Attachments, Pega Process AI, and Application Signature Tool

Forms and editors: Reliable form refresh

Data and integration: Guided configuration and verified movement

Infinity Studio and the AI Assistant

Pega MCP and External Agent Invocation in Workflows

Conversational and agentic Case processing

Agent UX: Runtime third-party agent integration

Case Actions and navigation: Side-by-side layout and attachment preview

Case Actions and navigation: Bulk transfer

More Data with Less Complexity

Smarter Easier to Use Forms

Personal and Global Experience

AI-first portal

AI Models, Agents, and Insights

GenAI Dev Tools at Scale

Agent Orchestration

Visual UI Design in Constellation

Faster and Smarter Data Selection

AI-First Authoring Experience

External AI Agents for Agentic Dev

Pega as a First-Class MCP Platform

Watch more videos, get more insights

Explore the complete Infinity '26 video library with expert perspectives on every major feature.

Pega Customer Service '26

Learn about the most important updates in the latest release

Blueprint for Customer Service

Orchestration across customer service agents

Customer service as an MCP Server

Pega Customer Service agentic self-service across channels

Empowering your customer service agents with AI

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Sign up for upcoming webinars to learn more about the latest release

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Check the Community pulse

Join ongoing conversations with others in the Groundbreakers community

What's New in Blueprint and App Design

Can we build a new case type in BluePrint and the import to UI-Kit application?

  • 4 Replies

  • 64 Views

  • Posted by Will_Cho on Aug 17, 2026
My client has been running an UI-Kit application past 5-6 years in Production. We want to define a new case type using Pega BluePrint to accelerate the design and build process. Can we import the BluePrint file contain…
pega-platform senior-system-architect lead-system-architect system-architect team-lead solutions-engineer solutions-consultant ui-solutions-developer blueprint pega-blueprint solution-builder blueprint-delivered solution-designer blueprint-app-design
Parent vs. Child Cases

  • 3 Replies

  • 127 Views

  • Posted by latit on Jul 31, 2026
One of my customers recently asked about Pega parent/child case relationships and when something should be modeled as a child case versus simply remaining part of the parent case workflow. I thought I’d share the guidanc…
pega-platform case-management
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What's New in Artificial Intelligence

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Dive deeper

Find additional resources and enablement for Pega Infinity 26

Training

Application Development Advanced

  • 6 Modules

  • 2 Challenges

  • 4 hrs 15 mins

Pega Platform Enterprise Application Development Constellation User Experience Low-Code App Development Intermediate
Case Management Advanced

  • 5 Modules

  • 3 Challenges

  • 3 hrs

Pega Platform Case Management Intermediate
View all Missions
Innovation with Pega GenAI

  • 9 Modules

  • 6 Challenges

  • 5 hrs

Pega Platform Pega Customer Decision Hub Pega Customer Service Pega Sales Automation Generative AI Beginner
View all Missions

Docs & Release guides

Blogs

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