What's New in Pega Technology
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1:1 Operations Manager provides users with a change management module inside Pega Customer Decision Hub – making it easier for business users to manage change requests, and for cross-functional teams to get work done.
New out-of-the-box case templates in Pega Customer Service help you get started faster and allow you to consistently apply best practices in your design.
Case Designer in App Studio includes now a number of enhancements to offer a more user-friendly and intuitive way of planning Microjourneys™.