What's New in Pega Technology

Staying current with product development

Making the complex simple

Pega 8.5 is faster, friendlier, & more flexible

Build faster with best practices built in

Create scalable apps faster with Pega Express Methodology within App Studio to further enhance overall developer productivity. Work faster and speed up implementation time with out-of-the-box case templates and vertical microjourneys. Deliver better experiences with a revamped low-code mobile authoring tool.

Add powerful automations and decisioning

Engage empathetically with Value Finder. Easily add more robust and resilient automations that simplify processes and deliver smart outcomes using new X-Ray Vision. Reduce time, effort and cost with Customer Service productivity and usability enhancements.

Connect and scale with more flexibility

Stay in control of your future on an open, scalable architecture and build dynamic model-driven front-end experiences with enhancements to the DX API. Open your service eco-system while connecting with customers in more ways, and with more empathy.

Get the newest features of Pega 8.5

Dig deeper into the latest releases

Value Finder allows clients to engage more empathetically by identifying “under-served” customers, then suggesting actions for improvement – like adjusting engagement policies, or creating new actions and treatments.

New out-of-the-box case templates in Pega Customer Service help you get started faster and allow you to consistently apply best practices in your design.

Case Designer in App Studio includes now a number of enhancements to offer a more user-friendly and intuitive way of planning Microjourneys™.

Stephanie Louis and Steve Bixby discuss the newest Pega Platform enhancements to methodology, upgrading, and more.

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TechTalk Live! for 8.5

Go behind the scenes of new features with a Pega professional.