Sales Automation for Healthcare

A Language Pack is a collection of language-specific rulesets provided by Pega to support the localization of an Application. A Language Pack provides field value rules that localize the buttons, prompts, and labels for the application portals.

A language pack zip file contains one or more language packs needed to localize a specific version of an application or layer.

Pega provides these core language packs at no cost. The table below displays core language pack availability for each app version.

• Click Download to get and import a Language Pack to your environment.
• If a Language Pack you need isn't listed or shows N/A, use the Pega Platform's Localization Wizard to create your own LP.
• For Language Packs marked as REQ, contact your Account Team to create a request. "Please note that a 'request' doesn't guarantee automatic approval; it's subject to internal review and approval processes."

Available Language Packs

Pega Customer Relationship Management for Healthcare (CRMHC) Language Pack
NOTE: This Language Pack is a cumulative of 8.1, 8.2, 8.3, 8.4, 8.5, 8.6, 8.7, 8.8, 8.23, 24.1 and 24.2 versions. It will work on all 8.x.x, 24.x, 25.x versions.

Log in to the Pega Platform (https://<hostname>:<port>/prweb) by entering [email protected] and the password that you specified when you installed this server.

Platform Language Pack
1)Import Pega Language Pack .jar (01-PegaPlatform\Rules\*language_LanguagePack_Prpc.jar) via  Dev Studio -> Configure -> Application -> Distribution -> Import.

Note: Ignore Rule-UI-Localization related errors while importing platform language pack on earlier versions. These errors do not have impact on the application functionality

Pega Foundation for Healthcare (PFHC) Language Pack
1)Import Pega Foundation for Healthcare Language Pack.jar (02-Pega_Foundation_Healthcare\Rules\PFHC _LP.jar) via  Dev Studio -> Configure -> Application -> Distribution -> Import.

Pega CRM (CS + SA) Language Pack
1) Install Pega Customer Service Language Pack.jar from (03-PegaCRM\Rules\PegaCRM_*language_LP.jar) via  Dev Studio -> Configure -> Application -> Distribution -> Import.

PegaCDH Language Pack
1) Install Pega CDH Language Pack.jar from (03-PegaCRM\Rules\PegaCDH_*language_LP.jar) via  Dev Studio -> Configure -> Application -> Distribution -> Import.

PegaCRMHC(CSHC + SAHC) Language Pack
1)Import Customer Relationship Management for Healthcare Language Pack.jar (04-PegaCRMHC\Rules\PegaCRMHC_*language_LP.jar) via  Dev Studio -> Configure -> Application -> Distribution -> Import.

**Customer Relationship Management for Insurance (CRMHC)
1) Login into the system using an Operator ID.
2) In the Operator ID record, Set the Default Locale as under the Profile tab.
3) Logoff & Login to see the locale changes. 

Importing Constellation Language Pack 
1. You need to set the ConstellationSvcURL DSS settings.
- Go to Records > SysAdmin > Dynamic System Settings > Setting Purpose* > Search for "ConstellationSvcURL"
2. Make sure the Application ID ruleset is included on the top of the App stack. If it doesn't exist, you need to create it manually.
Example: If the application ID is CustomerService-Constellation, the ruleset should be: CustomerService-Constellation:01-01
Note: The application product ruleset could be locked/unlocked.

KNOWN ISSUES
1.Designer studio is not completely localized
2.Sample data not in scope of localization
3.Breadcrumbs not in scope of localization
4.Auto completes are not in scope of localization
5.Dialogs are not in scope of localization
6.Email templates not localized