Nancy uses the Pega platform to design and develop BPM application solutions for clients in the U.S. federal government. A native of Puerto Rico, Nancy has spent the past five years working for Accenture Federal Services.
Technology Consulting Manager
University of Puerto Rico - Mayaguez
English and Spanish
To become a CLSA
Let’s start off by learning a bit more about your life prior to Pega. Where are you from originally and what is your educational background?
Growing up in Puerto Rico, becoming a Pega developer was very different from what I envisioned as my career path. I always thought I would be a Mechanical Engineer but after awhile I knew I wanted to do something else that would allow me to solve problems and use critical thinking skills.
What motivated you to learn how to use Pega?
After joining Accenture Federal Services in 2014. I received an email about potentially joining a group to get trained to develop software using Pega. I had no idea what Pega was at the time, but challenges are always appealing to me as an engineer. Software development had caught my attention after some ad-hoc computer science classes I took in college, so I decided to go for it. This turned out to be a great decision since my career has all been based around my Pega Development expertise.
"The best way to get exposed to bigger challenges and serve as an example to others is to be an expert and master the technology you work with."
How has Pega shaped or impacted your career?
Thanks to Pega, I have been able to build and design applications from scratch for our government that are crucial for the safety of our current society. Every aspect of developing these applications allow the users to have a better experience when trying to make important decisions that will affect the population. Being part of this to me is a huge accomplishment.
What motivates you to continue learning about Pega software?
The best way to get exposed to bigger challenges and serve as an example to others is to be an expert and master the technology you work with. Every time Pega comes up with something new, I definitely need and want to keep on top of it so that I am always using the latest Pega technologies when solving problems on behalf of my clients.
What message or advice would you give to anyone who is considering a career as a Pega developer?
I would say the most important thing is to keep learning and to not be afraid of the challenges that come up as a Pega developer. Pega always has valuable tools to understand their content and help with any issues that might arise. Also, make sure that always understand the value of the applications you are building so that you have a greater appreciation for the finished product
"Thanks to Pega, I have been able to build and design applications from scratch for our government that are crucial for the safety of our current society."