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Troubleshooting strategies

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If you experience any problems when working with strategies, use the following tips to troubleshoot and solve the most common issues.

  • Tips for optimizing decision strategies

    Decision strategies that determine the next-best-action in your application can include components with complex configurations of different rule types. These configurations can lead to poor performance.

  • Troubleshooting proposition filters

    To find the root cause of an error or unexpected results in a strategy rule, you can enable debugging for proposition filters. Use this feature for test purposes only because it negatively affects system performance.

  • Troubleshooting strategy rules by using the Tracer tool

    You can use the Tracer tool to view the order in which the top-level strategy and its substrategies are processed in your application. The outcome of the analysis can give you insight about the correctness of the strategy configuration.

  • Troubleshooting the strategy test run panel

    You want to perform a performance batch test run on a strategy that contains an external input component. On the test run slide-out panel, however, you do not see the option to select a strategy from which you want to use the external input.

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