Local actions in offline mode
Offline-enabled mobile apps support local actions to a certain extent. By learning about the local actions, you can ensure that your offline-enabled mobile app that uses such actions operates reliably.Users initiate local actions by clicking or tapping buttons, links, icons, or menus to perform optional tasks that do not move a case closer to resolution. When you design an application that users can access with an offline-enabled mobile app, you use available actions from a predefined list, and the following considerations apply.
Modal and overlay configuration for local actionsUsers can only start a local action by using a modal dialog box or an overlay when they work offline. On a mobile device, modal dialog boxes and overlays take the full screen. You can configure a local action in any section in the New or Perform page. When the device is offline, local action changes that users initiate are preserved on the device and synchronized with the server when the offline-enabled mobile app regains network connectivity.
Customized labels for modal dialog box buttons or overlay buttons are supported offline. You configure the labels on the Actions tab of a flow action rule form. Hiding the default buttons of a flow action is also supported. You can customize the template, button label and formats.
Modal button arrayformat that is configured on the dynamic layout that contains the button.
- Offline-supported actions
Offline-enabled mobile apps only support a specific set of actions.