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Configuring work queues

A work queue is a queue of open assignments in the application.

  1. In the header of Dev Studio, click Configure Org & Security Tools Work Queues to display a list of work queues.

  2. Pega Government Platform provides a set of default work queues. Implementation teams must create their own work queues with their respective organization structure. References to the work queues must also be updated accordingly in the implementation layer.

    For more information, see Initial Work queues.

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