Completing the Schedule tab
Use the Schedule tab to define business days and regular working hours in your organization.
By default, information on this tab supports date and time computations only. Calendar data instances do not affect when users can log in or what they can do when logged in, unless your application implements such constraints.
|Standard Time Zone||Select a time zone for the calendar. The system uses this value when comparing
the current date and time with absences that are scheduled for the operator. This
value does not affect other standard processing, though you can access it in your
For example, select
These time zone codes follow the Olson TZ database, used in the ICU4J 3.4.4 library and most UNIX systems.
If another calendar data instance has the same first key part as this calendar name, this field must match the Standard Time Zone value of the other calendar.
|Calendar Locale||Specifies the locale in which the starting date of the calendar is parsed. This setting is relevant for locales that use non-Gregorian calendars, such as the Thai Buddhist or Japanese Imperial calendars|
|Schedule||Record the regular weekly work schedule that applies to this calendar.|
|Business||Select any combination of the seven check boxes to indicate normal business days.|
|Start||For each weekday, enter the local time at which the workday begins. Use the
HHMMSS format without punctuation. For example, enter 201515 for 15 minutes and 15
seconds after 8 P.M.
These time values are available for the isBusinessTime( and AddTime( standard functions in the Pega-RULES:BusinessCalendar library. The functions are used in service-level agreement calculations that are based on business days. For example, if an assignment created at 3:15 P.M. has an associated goal of three hours, but the workday is from 9:00 A.M. to 5:00 P.M., the goal time becomes 10:15 on the next workday.
The default value is 080000.
|End||For each weekday, enter the local time at which the workday ends. Use the
HHMMSS format without punctuation. Enter a time that is later than the start time.
The default value is 170000.
|Closed Days||Optional. Enter in this array all dates when your business is closed for
holidays or any other reason, other than weekdays not selected.
Use the date format YYYYMMDD. Order is not significant. The system converts your input to a display format (MM DD YYYY).