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Completing the prerequisite tasks

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Prepare your implementation scenario by installing and verifying necessary applications and their sample customer data files.

  1. Ensure that Pega Customer Decision Hub 8.6 is installed.

    For more information, see the Pega Customer Decision Hub Installation Guide on the Pega Customer Decision Hub product page.
  2. Ensure that the implementation application is built on Pega Customer Decision Hub and the Communications Customer Analytical Data Model.

    For more information, see:
  3. If you use Pega Next-Best-Action Advisor, add the Next-Best-Action Designer connector for Pega Next-Best-Action Advisor.

    For more information, see:
  4. Install the latest hotfixes for Pega Customer Decision Hub.

    For more information, see Required Pega Customer Decision Hub.
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