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Exploring text analytics with the NLP Sample application in Pega 7.2.1
You can use the NLP (Natural Language Processing) Sample application to analyze the text of email and posts on social media streams such as Facebook, Twitter, and YouTube. By analyzing users' input, you can gain insight that helps you to structure the data in your application to deliver better services to customers and increase your customer base.
The NLP Sample application is available as an archive file that you can download and install. It includes a portal, text samples, and taxonomies that you can explore or extend with your own models and text.
NLP Sample portal
Install the NLP Sample application and explore its functionality by using the example free text model to analyze various types of text samples: