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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-156647 · Issue 626294

Improved disconnected requestor cleanup for FieldService

Resolved in Pega Version 8.6

A large number of requestors from FieldService with the status as 'Disconnected' were accumulating and causing performance issues. This was traced to the requestors not getting passivated due to users not logging out and new requestors being created for the same users next time, and was caused by the value of the DSS Initialization/PersistRequestor being set as "OnTimeout". When the DSS prconfig/timeout/browser/default is not configured, the default browser requestor timeout is 60 minutes. In this scenario, requestors were not passivating as the requestor passivation timeout was set to the refresh token lifetime for mobile users, which was very large and overwrote the DSS value. This has been resolved by removing the code which set the passivation timeout to the OAuth2 refresh token lifetime.

INC-156797 · Issue 618991

Property check handling updated for Ajax requestor

Resolved in Pega Version 8.6

SECU0001 alerts were seen when submitting a case in the interaction portal. Logging indicated the errors were related to the 'pxRequestor.pyLatitude' and 'pxRequestor.pyLongitude' properties which are included in an Ajax request when they exist in the DOM and the 'pyGeolocationTrackingIsEnabled' when rule is true. The error was traced to a condition where a new thread request results in an unexpected property check that encounters a clipboard which doesn't have any pages created for that thread. To resolve this, the 'pxRequestor.pyLatitude' and 'pxRequestor.pyLongitude' properties have been added to an allow list to handle the unexpected properties check.

INC-158489 · Issue 623452

Captcha control updated to support ClientValidation

Resolved in Pega Version 8.6

The required checkbox for the pzCaptcha control was not working when using a custom configuration, allowing a case to be submitted with a blank captcha even when the required parameter was selected on control. This was traced to a required parameter not being correctly populated to the pzCaptcha control, and has been resolved by adding ClientValidation into the pzCaptcha control so that if a required parameter is selected on the control it will be applied during case execution.

INC-160024 · Issue 625831

Deprecated authentication methods removed

Resolved in Pega Version 8.6

After upgrade, attempting to trigger the Pega hosted API externally through Post Man resulted in the exception "The method getAuthenticationService() is undefined for the type OAuth2AccessTokenValidation". This was traced to the use of references to the methods getAuthenticationService() and getAuthenticationServiceType(), which are not in use from v8.5 onwards in pzOAuth2AuthenticationActivity and have now been removed. For OAuth2 authentication, the service package should use authentication type as OAuth2; the system will then take care of validating the token and establishing the operator context.

INC-161660 · Issue 633032

Authorization token handling and cleanup improved

Resolved in Pega Version 8.6

When using a mobile app configured with default authentication, clicking on the "Trouble logging in?" link opened a new window and displayed the message "please contact your system administrator" along with the error "Only authenticated client may start this activity: RULE-OBJ-ACTIVITY CODE-SECURITY PZGETAUTHORIZATIONCODE". This has been resolved. In addition, the OAuth token generation and handling has been improved, and the purge agent has been updated to accept a DSS setting for the max number of expired records to purge each time it is run. The default value is 5000.

SR-SR-D79737 · Issue 602304

Improvements for Report Definition OperatorID filtering

Resolved in Pega Version 8.6

Report Definition filters were not working as expected when data from the OperatorID page was used and authentication was enabled. This was traced to the OperatorID page not being correctly populated. To resolve this, the authentication logic has been modified to always create the OperatorID page at requestor level, and the HTTP API layer has been updated to remove the thread level OperatorID page if exists. In addition, an enhancement has been added for improved debugging on log appenders provided by log4j which allows log filtering based on the requestor and thread for a given appender at a specific log level.

INC-162881 · Issue 636993

Decision Table check-in warnings supported for large tables

Resolved in Pega Version 8.5.4

After adding an empty row in the middle of Decision Table rows and checking in, the Decision table rule's CheckIn form shows a functionality warning about a conflict in decision table ("This rule contains 1 logic conflict(s). Click the 'Show Conflicts' button for more details."). However, this behavior did not occur as expected if the decision table had more than 500 cells in it, and has now been resolved.

INC-163970 · Issue 636137

Expression Builder updated for special character handling

Resolved in Pega Version 8.5.4

If a modulo operator (%) was used in expression builder, the expression showed the correct value when it was submitted (closed) but on reopen the expression was changed and not calculated correctly. If the expression was not reopened then it calculated the value properly. This issue was traced to a server call to pzEvaluatePegaExpression which treated certain values as containing special characters, and has been resolved by updating the handling for this scenario.

INC-164002 · Issue 639913

Decision table null input handling updated for backward compatibility

Resolved in Pega Version 8.5.4

After upgrade, any null values as inputs in the decision tables were skipped if "Allow Missing properties" was not checked. This behavior was different from previous versions. In order to improve backward compatibility, the new function pxEvaluateDecisionTable has been added which has an additional parameter to set AllowMissingProperties, and the older function logic has been modified to take the parameter value from the parameter page.

INC-164171 · Issue 635868

Support added for connect-SOAP run in parallel mode

Resolved in Pega Version 8.5.4

When connect-SOAP was configured to use the “run in parallel” mode, application settings derived through a datapage had incorrect values. While running the connect-SOAP through an activity, all the values were derived incorrectly. This has been resolved by adding a synchronization enhancement to support parallel run connect.SOAP.

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