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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A99678 · Issue 272068

Chart clipboard page unloaded properly in tab refresh

Resolved in Pega Version 7.3

When a portal tab containing a chart was refreshed due to use of the "refresh when active" tabbed layout checkmark, the old chart clipboard pages remained. This was due to a missed use case, and has been fixed.

SR-B10018 · Issue 280365

Null pointer resolved for change events

Resolved in Pega Version 7.3

On a section where a grid had at least one column cell with the visibility condition configured to be run on client, each data change event on other controls inside the same section raised a JavaScript error which disabled all of the following actions configured to be executed on the change event. These script errors were due to the improper usage of the findCell API call, resulting in the second parameter always being sent as null. To correct this, the getElementRowPageRef of pega_ui_doc_eventsConditionChaining.js has been updated to pass the grid parent table properly for findCell to avoid a null pointer.

SR-B10051 · Issue 279714

Agent management detail corrected to show all nodes

Resolved in Pega Version 7.3

Drilling down to the agent detail from the Agent management page was showing only the current node when agents from the other nodes should have been displayed as well. This was caused by an error in the DataAgentIndex function, and has been corrected.

SR-B10051 · Issue 279523

Agent Management updated for long NodeNames

Resolved in Pega Version 7.3

Drill down to the agent detail from the Agent management page was only showing the current node. This was traced to a failed join when a very long "pyNodeName" DB line was encountered in pr_index_data_agents, and has been fixed.

SR-B10051 · Issue 279523

Agent Management updated for long NodeNames

Resolved in Pega Version 7.3

Drill down to the agent detail from the Agent management page was only showing the current node. This was traced to a failed join when a very long "pyNodeName" DB line was encountered in pr_index_data_agents, and has been fixed.

SR-B10076 · Issue 281632

Save and Cancel use case enabled

Resolved in Pega Version 7.3

When a button was configured with both the "Save" + "Cancel" out-of-the-box actions, the cancel action was performed but the data was not saved to the database. If the button was configured only as a Save action, the save worked as expected but the lock was not released. In order to support a CrossDomain windows use case of enabling an agent to save entered work but cancel out of the case so another another agent can pick up the case and continue with it, the Work-Autoclose function has been modified to write try catch blocks and call doClose when a button is configured with both the "Save" + "Cancel" out-of-the-box actions.

SR-B10103 · Issue 279865

Improvements in Export to Excel of very large files

Resolved in Pega Version 7.3

When exporting a very large (6000+ row) decision table into Excel, the process was very slow and the lack of a progress or busy indicator created the impression that the system was not responding. To resolve the processing issue, the code has been optimized to create lesser style objects. A busy indicator will also be displayed until the file starts download to indicate the operation is in progress.

SR-B10103 · Issue 279869

Improvements in Export to Excel of very large files

Resolved in Pega Version 7.3

When exporting a very large (6000+ row) decision table into Excel, the process was very slow and the lack of a progress or busy indicator created the impression that the system was not responding. To resolve the processing issue, the code has been optimized to create lesser style objects. A busy indicator will also be displayed until the file starts download to indicate the operation is in progress.

SR-B10103 · Issue 279866

Improvements in Export to Excel of very large files

Resolved in Pega Version 7.3

When exporting a very large (6000+ row) decision table into Excel, the process was very slow and the lack of a progress or busy indicator created the impression that the system was not responding. To resolve the processing issue, the code has been optimized to create lesser style objects. A busy indicator will also be displayed until the file starts download to indicate the operation is in progress.

SR-B10620 · Issue 281882

Fixed disappearing cell value in grid row

Resolved in Pega Version 7.3

Entering a value in the first grid row cell configured with a post action change and then clicking outside of the cell caused the cell to disappear the first time, but worked as expected on subsequent clicks. This was caused by the postvalue action context parameter being lost, and has been corrected by adding an alternate way to get the active row in case it is not found using the getActiveRowIndex API

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