Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A3841 · Issue 207560

Cleaned up 'clear pages after non-use' function

Resolved in Pega Version 7.1.9

When the 'clear pages after non-use' option is selected, all the referencing threads should be closed and the page should be removed automatically. Instead, the document and threads were closed but the data page was not removed. This was traced to the Thread context not being present in the ThreadContainer during thread clean up, and has been corrected.

SR-A3873 · Issue 208346

Next run in agent schedule updates after DB access issue

Resolved in Pega Version 7.1.9

It was discovered that if access to the database was interrupted, the Next run in agent schedule was not updating and not being run. This has been fixed by updating AgentQueue.handleProblem() to handle unexpected errors and ensure delayDueToProblem() is invoked always.

SR-A4279 · Issue 210830

Added handling for unknown UpdateDateType property

Resolved in Pega Version 7.1.9

Saving a Flow stream triggers the pzTrackChangesForFlow activity call, which then reads the pxUpdateDateTime property and converts it to Big Decimal for comparison. This conversion requires mode of the property (i.e. DateTime (?M?) in this case) to be known, which is specified in blob as encoded format. When using a PCI framework where the mode of the pxUpdateDateTime property is unknown(???), a NumberFormatException was generated. This has been fixed.

SR-A469 · Issue 210020

Reworked config file search to prevent WebSphere looping

Resolved in Pega Version 7.1.9

During server startup, the engine tries to populate the environment properties by reading the config files for the application server. A problem was found in some installations with WebSphere where trying to locate the XML file containing the information on the server port created an infinite loop that caused the engine startup to hang. To resolve this, the search function call now has been replaced by another method that tries to obtain the same information from config service without having to locate the XML file.

SR-A903 · Issue 204609

Removed primary page requirement for link-object activity

Resolved in Pega Version 7.1.9

When using the link-object activity method with the history checkmark and the specified step page without providing a primary page, the link-object activity method caused a null-pointer-exception when it attempted to fetch data from the pxRequestor page. This was caused by an unnecessary reference to the primary page, and the method to retrieve the value of pyUserIdentifier has been updated.

SR-A92 · Issue 203202

Removed extra slash character being appended in prconfig

Resolved in Pega Version 7.1.9

When configuring prconfig settings, an extra slash was getting appended when the sethtmlbasecontext had trailing slash in the URL. This has been corrected.

SR-A955 · Issue 204118

Fixed typo in error message

Resolved in Pega Version 7.1.9

A typo in an HA status message written to the log has been corrected.

INC-122112 · Issue 599795

Updated SLA table clearance

Resolved in Pega Version 8.4.4

After cases were resolved, SLA entries were not getting cleared from the SLA table. This caused the SLA table to have a huge number of Overall SLA and PendFlow details present for cases that were resolved or moved to the next state, which impacted case processing via SLA Agent. This was traced to SLA queue-items not being removed by delete-deferred as expected, and has been resolved by invalidating the deferred operations and scheduling item removal.

INC-125200 · Issue 572134

Documentation updated for binary REST response

Resolved in Pega Version 8.4.4

The online help documentation has been updated to clarify the instructions for REST endpoints that return binary data. In some cases, the data is returned in a MIME multipart structure. It can also be returned as the response body. In the latter case, mapping the message body to a java object property will cause the binary data to be mapped as a java byte array value. Mapping the message body to a single value text property will cause the binary data to be mapped as a Base64 encoded text value.

INC-125633 · Issue 589575

Oracle performance improvement

Resolved in Pega Version 8.4.4

Poor performance was seen when importing a RAP with schemas using Oracle. To resolve this, an update has been made which will set the Oracle tuning parameter at the session level by altering the setting "_OPTIMIZER_PUSH_PRED_COST_BASED"=false before the SMA query involving all_constraints. The setting will be returned to true after the execution of the SMA query. This is controlled through the prconfig setting '"database/performance/smaqueryperformanceenabled" which defaults to true so the setting and unsetting of the Oracle parameter is automatic.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us