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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D54984 · Issue 529796

Resolved ruleset save issue for Google Chrome/IE

Resolved in Pega Version 8.3.2

When using particular versions of Google Chrome or Microsoft Internet Explorer, the intermittent error "pyComponentInterfaceClass: <user> does not exist or is not a valid entry for this ruleset and its prerequisites" appeared when attempting to validate an application, and the ruleset could not be saved. This was traced to changes made in the browser around password handling, and has been resolved by explicitly clearing out the pyComponentInterfaceClass if that value is not in use.

SR-D55841 · Issue 522694

isAvailable calendar instance will include time zones

Resolved in Pega Version 8.3.2

When using a custom configuration to route assignments, if today was configured as unavailablefrom date, assignments were still routed to the current operator even though they were not available. Analysis showed that the same Calendar was not used to compare date objStartDate, opUnavailableFrom and opUnavailableTo in the function, isAvailable. The isAvailable FUA calculates objStartDate by getting the calendar instance and setting the time by calculating it from the next business day. However, the calendar instance was created from Calendar.getInstance(), which does not use a time zone, and this resulted in a mis-match of time. To resolve this, instead of creating a calendar instance objStartDate will be formatted to YYYYMMDD format and then converted to the requestor time zone timings using Data Time Utils parseDateTimeString.

SR-D60636 · Issue 533046

Check added for empty RelevantRecords parameter to improve performance

Resolved in Pega Version 8.3.2

When there were no relevant properties in given class context, i.e the Param.RelevantRecords value was empty at step#3 of the pxLoadPegaExpressFields activity, the pzGetFieldsDetailsForClass RD tried to fetch all the properties available for that particular class and its hierarchy, causing system performance issues. To resolve this, a jump condition has been added at step#4 of the pxLoadPegaExpressFields activity to avoid further processing when there are no relevant properties in given class, and the "Use null if empty" option for filter condition A in pzGetFieldsDetailsForClass is now checked to avoid fetching all results when the RelevantRecords parameter value is empty.

SR-D61681 · Issue 532559

Handling added for different access groups updating a case

Resolved in Pega Version 8.3.2

When a parent flow was configured with a Wait shape to wait until any AccessChild case reached Pending-Authentication and then the “Update a case” shape was used to update the case status of child cases using a Data Transform, the Wait shape was being processed successfully but the child cases were not always updated as expected. This issue occurred when the cases were processed by users with different access groups, so the ProcessFlowDependencies agent processed the dependency. In this scenario, findPageByHandle returned an incorrect WorkPage because of the different access groups. To resolve this, pyLoadMyCasesNested Step-5 and pzProcessIndividualDepAssignment Step -13 now make additional checks to verify whether the page found by findPageByHandle API is a valid WorkPage or not.

SR-D63031 · Issue 526587

Reusable assets default option populated correctly for new application

Resolved in Pega Version 8.3.2

When creating an application with at least two case types where each case type belonged to different class groups and pointed to different tables but were configured to have only one work pool, operator work pool values for pxThread and pxRequestor did not correctly reflect the different access group settings. This was traced to the inheritance of default values when the portal pyPortal.pyDesktopType was set to Composite, which caused the system to always take the value from the work pools in the application whether or not it was the same value as specified. A check has now been added so that the system will only default to using the value from the work pool if no value has been specified.

SR-D63307 · Issue 542769

Unneeded class name filter removed from GetRelevantPropertiesForDataType

Resolved in Pega Version 8.3.2

Given one class with a set of properties and another class inherited from the first class containing a relevant records set for class 2, then a new harness did not show the base class fields. Investigation showed that the fields present in the parent class and marked relevant in the case were not being fetched due to pzGetRelevantPropertiesForDataType having a class name filter along with filter by rule resolution. To resolve this, the class name filter has been removed as it is not required due to the report already filtering by rule resolution and relevant class through a join.

SR-D64528 · Issue 528757

Decision table rule scrolling fixed for low resolution screens

Resolved in Pega Version 8.3.2

While scrolling right, the Tool bar in a decision table rule was moving right while the remaining screen moved left. This was traced to the the screen resolution being less than decision table toolbar width, allowing an infinite scroll. To support low resolution screens, the decision table grid has been made scrollable to resolve this.

SR-D65401 · Issue 528957

Parameter page retained after strategy test case checkout

Resolved in Pega Version 8.3.2

After a test case for a Strategy was created, it passed in the initial run but then failed after checkout of the test case. This was traced to an issue with the activity pzCheckAndUpdateParameters for strategy, and has been corrected.

SR-D67316 · Issue 541204

Cross-site scripting protection for PegaRULESMove_Skimming_Query

Resolved in Pega Version 8.3.2

Cross-site scripting protection has been added for input parameter toRSV of the activity PegaRULESMove_Skimming_Query.

SR-D69927 · Issue 537484

Cleanup added for staging directory

Resolved in Pega Version 8.3.2

Temporary files from imports and exports (from DevOps) were filling up the staging area disk space because there was no automatic process for cleaning up these local files. This has been resolved by adding an enhancement that will clear the directory on Engine Startup and any time ParUtils.setStagingDirectory gets called to initialize the staging directory.

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