Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-167311 · Issue 646477

Updated upgrade handling for migrating work objects

Resolved in Pega Version 8.3.6

After upgrading from Pega 6.2 to 8.3, the work migrated work objects were missing SLAs due to missed entries in the assignment tables (PC_ASSIGN_WORKLIST/ PC_ASSIGN_WORKBASKET) . The SLA was firing, but the processing failed due to the fact the runtime could not resolve a 'AddHistoryPage' library function. In this case, multiple upgrades of the application dating back to Pega 4 resulted in the runtime context containing older ruleset versions in higher ruleset versions, hiding the underlying Pega 8 version of the rule. For releases prior to Pega 7.3, Rule-Application was stored in pr4_rule and will be migrated to pr4_rule_application during upgrades. However, since Context Upgrade is run before Optimize Newly Exposed Columns, the pyDependsOnName won't always be populated. To resolve this, the system will filter based on the value in the blob rather than the exposed column so there will be a value regardless of the upgrade-from version.

INC-172675 · Issue 649451

Configuration added for extending queue processor timeout

Resolved in Pega Version 8.3.6

Alerts for queue processor (QP) items which took more than 15 minutes to run could result in the system marking the node as 'unhealthy'. In environments with Pega Health Check enabled, this would shut down the node gracefully. It was not possible to change this default as it was hardcoded. In order to support systems that may have custom processes that run beyond 15 minutes, a a new setting has been exposed that allows configuration of the interval after which a node with long-running queue processor is marked as unhealthy and is restarted. By default this remains 900000 milliseconds / 900 seconds / 15 minutes, but it may be adjusted up to 24 hours to avoid premature node shutdown. The stale thread detection mechanism will take that setting into account and use the provided value or default to 15 minutes if the value was not provided. In addition, the threshold's units in the UI have been changed from ms to seconds.

SR-D20439 · Issue 496405

Hotfix hashmap cleanup improved

Resolved in Pega Version 8.1.7

A DL installation failed with an out-of-memory error. It was observed that many CacheEntry(VersionedJdbcJarRwader.java) hashmaps were being created to store the details for each hotfix but that were then never cleared. This has been resolved by adding the finally block in CodeImportProcessImpl.java class to call the shutdown method for proper cleanup. In addition, the default command line utility (prpcUtils) has been updated to use JVM settings of Xmx 4GB and capture a heap dump if an out-of-memory error is encountered. The auto-generated prconfig.xml has also been updated to leverage its minimal startup setting which will avoid loading the conclusion cache into memory.

SR-D18879 · Issue 500642

Logic update made to PrepareColors to resolve calculation ambiguity

Resolved in Pega Version 8.1.7

When a Report Definition was summarized, the executed report showed a graph for multiple categories but generated the error "No data to display" if given a single category. This was traced to an ambiguity in the Java syntax of the Rule-Utility-Function pzPrepareColors that led to a NegativeArraySizeException on a customer's environment. To resolve this, parentheses have been placed around a ternary operator to ensure the correct order of operations.

SR-D27528 · Issue 501372

Return from drilldown in frameless portal corrected

Resolved in Pega Version 8.1.7

Drill up after drilling down on a dashboard chart in a frameless portal (such as Case Worker or Case Default) was throwing an exception. This was caused by the top-level page generated during drilldown not having pyRetainPage set to true, causing it to be removed from the clipboard by doUIAction. This has been resolved by updating runReport to set pyRetainPage if it needs to create the top-level page.

SR-D32222 · Issue 500901

Auto-generated controls with images supported in export to Excel

Resolved in Pega Version 8.1.7

When attempting to display a column as an image, changing the column format to "pxCheckbox" showed an image while running the report if the value was true, but blank values were displayed when the report was exported to Excel. Investigation showed that the value was being returned as null when a boolean value was set on a column and the option for the auto control was set to show as an image due to the formatted value being returned as an HTML element instead of a boolean value. To correct this, AutoGenReportUIField has been modified so that auto-generated controls that are shown as images are converted to text upon export to Excel.

SR-D37943 · Issue 505737

Corrected Export to Excel after adding custom DateTime field

Resolved in Pega Version 8.1.7

An issue with exporting report definition results to Excel after adding a custom date field column through the edit report option of the report in report viewer was traced to the processing of the controls backing a cell in a report when exporting to Excel. For controls like "Date Only" DateTime (non-autogenerated) control, the code was not returning a string the way it should. To resolve this, NonAutoReportUIField has been updated to always treat all Non-auto Controls as strings.

SR-D43179 · Issue 509888

Corrected viewing of sorted drill-down spreadsheet-style summary reports

Resolved in Pega Version 8.1.7

When using a report with a summarized column and the 'Do not display group headings' grouping option checked, drill down was not working when the report was primarily sorted by default on any column other than the first one. This manifested as either no results returned by the drill down report or an error message related to invalid filter values. This was traced to the unique column ordering logic for non-spreadsheet-style summary reports being applied to the drilldown of spreadsheet-style summary reports due to the logic for creating the drilldown filters using the != operator to compare the spreadsheet flag string to the string constant "true". This previously worked as expected because this string was interned in the engine, but these string internments have since been removed. To correct this, pzPopulateReport has been updated to appropriately recognize spreadhseet-style summary reports as they used to.

SR-D39236 · Issue 508452

Corrected viewing of sorted drill-down spreadsheet-style summary reports

Resolved in Pega Version 8.1.7

When using a report with a summarized column and the 'Do not display group headings' grouping option checked, drill down was not working when the report was primarily sorted by default on any column other than the first one. This manifested as either no results returned by the drill down report or an error message related to invalid filter values. This was traced to the unique column ordering logic for non-spreadsheet-style summary reports being applied to the drilldown of spreadsheet-style summary reports due to the logic for creating the drilldown filters using the != operator to compare the spreadsheet flag string to the string constant "true". This previously worked as expected because this string was interned in the engine, but these string internments have since been removed. To correct this, pzPopulateReport has been updated to appropriately recognize spreadhseet-style summary reports as they used to.

SR-D19299 · Issue 511325

Support added for calling Export to Excel directly from RD

Resolved in Pega Version 8.1.7

When using Export to Excel directly from a report definition, a date column specified using pxDatetime was shown as applied date format in the resulting Excel file. The column was formatted as expected if the export was called from an activity. This was traced to the recent refactoring of Export to Excel: it was not expected that it would be called directly, but rather that it would be invoked from a report viewer ruleform. In order to support this direct use, step calls have been added to the pzRDExportWrapper activity to call pzMergeAutoGen before the engine call. This step will merge the pyModes pages from pxDateTime control.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us