SR-115934 · Issue 170092
Corrected deadline escalation for reassigned work
Resolved in Pega Version 7.1.7
When reassigning work with an escalating deadline, the reassignment flowed properly but the corresponding SLA queue item was deleted after reassign and passed deadline events defined in the SLA rule were not triggered. This was traced to the new queuepage being created with a different processEvent activity, meaning Queue Manager could not locate it. A check has been added to ensure the correct queuepage is attached to reassigned work.
SR-115934 · Issue 170387
Corrected deadline escalation for reassigned work
Resolved in Pega Version 7.1.7
When reassigning work with an escalating deadline, the reassignment flowed properly but the corresponding SLA queue item was deleted after reassign and passed deadline events defined in the SLA rule were not triggered. This was traced to the new queuepage being created with a different processEvent activity, meaning Queue Manager could not locate it. A check has been added to ensure the correct queuepage is attached to reassigned work.
SR-115934 · Issue 174331
Corrected deadline escalation for reassigned work
Resolved in Pega Version 7.1.7
When reassigning work with an escalating deadline, the reassignment flowed properly but the corresponding SLA queue item was deleted after reassign and passed deadline events defined in the SLA rule were not triggered. This was traced to the new queuepage being created with a different processEvent activity, meaning Queue Manager could not locate it. A check has been added to ensure the correct queuepage is attached to reassigned work.
SR-116101 · Issue 166813
Improved handling of multipart data input
Resolved in Pega Version 7.1.7
HTTP Service uses a Parse XML to map message data, but issues were found with the handling of the "multipart/form-data" format. For example, not all of the parameters were made available in the Parameter page: while the multipart data was parsed, causing the name value pair to not be properly set. To better handle multipart data, changes have been made to the Fileupload method of the HttpUtilities java file.
SR-114595 · Issue 164792
Improved handling of multipart data input
Resolved in Pega Version 7.1.7
HTTP Service uses a Parse XML to map message data, but issues were found with the handling of the "multipart/form-data" format. For example, not all of the parameters were made available in the Parameter page: while the multipart data was parsed, causing the name value pair to not be properly set. To better handle multipart data, changes have been made to the Fileupload method of the HttpUtilities java file.
SR-116153 · Issue 165729
CaseTypeValues correctly created for child cases
Resolved in Pega Version 7.1.7
CaseTypeValues were not being properly set on the child case when it was added to the cover through agent creation, causing the trigger not to execute because the change was not detected. Manual creation was detected properly. This inconsistency was traced to the agent using the AddToCover activity vs. the manual creation using AddChildWork, and has been corrected.
SR-116220 · Issue 168848
Report drill downs for embedded summary charts open in a new window
Resolved in Pega Version 7.1.7
If a Summary View chart has a drill down to another summary view and then to a list view, when the section is launched, clicking on the pie of a summary chart in the portal gets drilled down to the next level. However, when the chart was maximized (opened in a pop up), it was not drilling down. This was traced to the way actions were configured: when reports were maximized, the main window was set to the parent window and drilling down refreshed the main window and not the maximized window. To remedy this, report drill downs now open in a new window instead of modifying the parent window.
SR-116242 · Issue 171896
Work item correspondence loading fixed for IE11 Enterprise
Resolved in Pega Version 7.1.7
When trying to view correspondence attached to a work item, using IE11 in Enterprise mode, an error "Error: Loading Open Authoring Control" is generated. This was caused by the Open Authoring ActiveX control APIs used by the correspondence viewing functionality: the currently used method of verifying that an ActiveX control has been successfully loaded into the HTML page was not working in IE11 Enterprise mode, and has been updated.
SR-116286 · Issue 168017
Corrected a race condition with Lock Manager
Resolved in Pega Version 7.1.7
In some cases, attempting to open an existing Work Object that was assigned to a workbasket with a SLA on it generated the error "The flow this assignment corresponds to has been removed". This was due to a race condition with the Lock Manager where two threads attempted to update an instance at the same time, and has been fixed.
SR-116300 · Issue 167205
Added display expansion capabilities for accessibility mode
Resolved in Pega Version 7.1.7
Previously, expanding displays with "+" in the listview category headers required a mouse click. An enhancement has been added to additionally allow use of the enter key at this location to expand and display the attachments of that category type (Notes, Files, Emails, etc.).