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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-123911 · Issue 189019

Changed timing for retrieving autocomplete values after modifications

Resolved in Pega Version 7.1.8

When AutoComplete controls is used to populate Data, a wrong value was sometimes getting populated in the AutoComplete. The issue was due to the delay in change tracking request after the request is complete, causing it to take values from the server before the changes were committed. This has been corrected.

SR-123911 · Issue 192195

Changed timing for retrieving autocomplete values after modifications

Resolved in Pega Version 7.1.8

When AutoComplete controls is used to populate Data, a wrong value was sometimes getting populated in the AutoComplete. The issue was due to the delay in change tracking request after the request is complete, causing it to take values from the server before the changes were committed. This has been corrected.

SR-123960 · Issue 184251

Error message updated for report 'save as'

Resolved in Pega Version 7.1.8

The error message created when doing a 'Save As' report to a private category has been updated for clarity. Previously, the error generated was "The name you entered is not valid". This has been changed to "The name should start with letter followed by letter or digit or underscore".

SR-123968 · Issue 194580

Added special character handling to Process Modeler

Resolved in Pega Version 7.1.8

After migration, some sites attempting to open flows through Process Modeler saw only the 'loading' message for a long time and then an error was displayed. This was traced to the use of user-input strings containing special characters in the canvas-based rule data, and has been resolved by adding character escaping during the model generation.

SR-123968 · Issue 194306

Added special character handling to Process Modeler

Resolved in Pega Version 7.1.8

After migration, some sites attempting to open flows through Process Modeler saw only the 'loading' message for a long time and then an error was displayed. This was traced to the use of user-input strings containing special characters in the canvas-based rule data, and has been resolved by adding character escaping during the model generation.

SR-124054 · Issue 189568

Simulation delete timing issue resolved

Resolved in Pega Version 7.1.8

When attempting to delete a simulation, if the deletion process exceeded the system time-out or the space on the database required for undo was too small (as can occur when many simulations have been run and the simulation output table contains many millions of records), the mass deletion failed and the system became hung or returned a time-out screen which required logging out and in again. At that point it was seen that the simulation results had been removed from the list but the actual results deletion did not complete. This was caused by the simulation work item being closed first, followed by the delete of the table. In the case of a failed deletion because of any DB issue, manual intervention was required to delete the records from the table as the simulation object was no longer available. To resolve this, the sequence of steps while deleting the Batch WO from LPhas been updated to show the relevant error message in case of failures for any reason, and the work object is closed after the output table is deleted.

SR-124198 · Issue 184897

Clarified messages for attachment deletion failure

Resolved in Pega Version 7.1.8

When trying to delete an attachment on the work item without proper authorization, the tracer shows a message being added on TempAttachmentPage in Work- DeleteAttachment activity reading "You are not authorized to delete instance DATA-WORKATTACH-FILE ATPEGA-TASK ". However, this message was not being propagated to the screen and the screen was refreshing as if it worked despite the failure. To clarify the actual results, the DeleteAttachment Activity has been modified to present any messages and to avoid page removal of the TempAttachmentPage and TempLinkPage if there is a message.

SR-124206 · Issue 186503

Clarified handling of unlocked work objects in multinode environments

Resolved in Pega Version 7.1.8

Release lock was not working correctly on a multinode environment. When trying to release the lock from same operator different requestor from different nodes, the error "Unable to unlock this work object" was generated. In a multinode environment, system pulse takes time to update the cache across the nodes, hence the option is not effective immediately. Messaging has been updated to reflect this delay. Once System pulse executes then other requestor will be able to work on this item.

SR-124232 · Issue 185697

Addressed issue with Advanced Notes attachments reopening the work object

Resolved in Pega Version 7.1.8

When a user attaches a note using the "Advanced" option, as part of the out-of-the-box activity it is recreating/retrieving the work object back from the database and causing any changes to the work object done prior to attachment to be lost. The issue was that the SaveNote activity InsHandle parameter was set but the PageName parameter was not, and the system would reopen the workobject assuming it was not in the workobject context. To solve this, the PageName parameter is now set in the SaveNote activity so that the AttachNote does not do an open of the workpage.

SR-124245 · Issue 188290

Clarified handling of unlocked work objects in multinode environments

Resolved in Pega Version 7.1.8

Release lock was not working correctly on a multinode environment. When trying to release the lock from same operator different requestor from different nodes, the error "Unable to unlock this work object" was generated. In a multinode environment, system pulse takes time to update the cache across the nodes, hence the option is not effective immediately. Messaging has been updated to reflect this delay. Once System pulse executes then other requestor will be able to work on this item.

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