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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-117591 · Issue 171917

Improved Bulk Action checkbox handling

Resolved in Pega Version 7.1.7

In Case Manager Portal, when multiple work items (>3) were selected and transferred with Bulk Action, some were deselected and are not processed. This was traced to the select of checkbox calling an activity, followed by parent section refresh with refreshed all checkboxes. If checkboxes were selected while the refresh was in progress, the value for the next selection was not posted even though it appeared to be checked. This has been corrected to ensure all selected checkboxes are posted properly.

SR-117606 · Issue 173816

Fixed portals enhanced for IE10 and IE11

Resolved in Pega Version 7.1.7

An enhancement has been added to the system to ensure portals will render accurately in IE10 and IE11.

SR-117674 · Issue 170571

Smart Shapes use properly limited to work class

Resolved in Pega Version 7.1.7

An error in the code made Smart Shapes visible when creating a data-class flow. Attempting to include them by dragging them into the flow design pane resulted in an "empty" utility shape that was missing many of the options normally offered. Because Smart Shapes are designed only for work classes, Smart Shapes will not be visible in shape menu when a flow is created in data class.

SR-117923 · Issue 171578

Remedied spurious size alert from the attachments viewer

Resolved in Pega Version 7.1.7

When listing attachments from History & Attachment display, the work object was re-read for each attachment. If the work object had many attachments, the alert "PEGA0004 alert (50MB DB threshold)" would appear regardless of the actual attachments' size. This has been adjusted so the RUF attachment access makes use of the existing WorkPage instead of re-reading it from the database.

SR-118061 · Issue 175102

CorrNew activity can send email in sync or batch

Resolved in Pega Version 7.1.7

When attempting to send email correspondence in synchronous mode i.e. not via the agent processing, the activity always queued it to the agent even when the Activity CorrNew SendNow param was set to true. To correct this, the system will pass the value of a BatchSend param based on the value of the SendNow param: email will be sent immediately If SendNow is set to 'yes', or will be queued for batch processing if SendNow is set to 'no'.

SR-118144 · Issue 171689

Corrected date display in graphs

Resolved in Pega Version 7.1.7

The incorrect date was being displayed in graphs after using the Month function alias to get the first day of the month. The grid displayed when running the show data option in the graph contained the correct date. This was caused by a problematic time conversion in graphs for a specific time zone, and has been fixed.

SR-118170 · Issue 171859

Property History TaskName field expanded

Resolved in Pega Version 7.1.7

Previously, the TaskName field was limited to 32 characters. This has been expanded to 128 characters.

SR-118174 · Issue 173341

Sorted Report Definition drill downs corrected

Resolved in Pega Version 7.1.7

For some configurations, the Report Definition drill down did not work when it has been sorted. This manifested as either no results returned by the drill down report or an error message related to invalid filter values. This was caused by an error in calling the page sort in cases where 'do not display group headers' was checked, and has been corrected.

SR-118190 · Issue 172520

Drag and drop work reassignment corrected

Resolved in Pega Version 7.1.7

An error was found that prevented the ability to drag and drop a request from workbasket to worklist or from worklist to workbasket in the Case Manager portal. This has been corrected.

SR-118528 · Issue 175205

Fixed server error alert generated by portal logout

Resolved in Pega Version 7.1.7

A "Server Error " error was being generated when logging off from "List views/Summary Views" in the Portal Dashboard. This occurred when the request to unload the page reached PRPC after the endsession completed and the request to unload was unable to find the associated session on the server as it has been already invalidated. The Wizard_MainWindow HTML rule has been modified to smooth the timing and clear the clipboard properly.

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