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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-C1738 · Issue 345628

Timestamp fixed for Export to Excel

Resolved in Pega Version 7.4

When trying to do a Export to Excel on a report definition with one of the columns being a Date time property, an extra 'a' was seen in the date time columns in Excel. In this case, 'a' is valid for formatting Java datetimes while 'AM/PM' is the equivalent for Excel, so the 'a' will be replaced with AM/PM in the summary viewexcel data.

SR-C2850 · Issue 348798

Missing buttons returned to Marketing report browser

Resolved in Pega Version 7.4

After upgrade, the Report Browser in the Pega Marketing portal was missing the 'Add Category' and 'Add Report' buttons. This was due to a difference in the UI-kit for the header, and has been fixed.

SR-C2920 · Issue 344845

Summary report count fixed when using filter prompt

Resolved in Pega Version 7.4

The summary data count was not getting updated in a report unless the "Prompt for filter changes before displaying report" option on Report Viewer tab (Actions -> Refresh) was unchecked. This was an error in the refresh code related to the display prompt filter check and has been corrected.

SR-C9779 · Issue 351372

Performance improvement for data page sourced by RD

Resolved in Pega Version 7.4

Performance improvements have been made to using a Data page sourced by a report definition by removing the step that creates an unneeded parameter page.

INC-151185 · Issue 618729

OptimizeForLargeResults flag set in BasicListSpecification to avoid OOM

Resolved in Pega Version 8.4.5

As soon as dedicated indexing started for a data type, the JVM heap occupation went beyond 99 and eventually caused a system crash due to an out of memory error. This was traced to the use of the BasicListSpecification API for retrieving results from the database always having the autocommit mode on, which loaded all instances for indexing into memory and interfered with PostgreSQL's cursors (query encapsulation). This has been resolved by adding an OptimizeForLargeResults flag that will be set to on in the BasicListSpecification activity before fetching the keys from the database.

INC-151293 · Issue 630345

Out of memory condition resolved for BIX extraction

Resolved in Pega Version 8.4.5

A node was going down automatically during execution of a BIX Extract rule when working with old objects. Investigation showed this was related to an out of memory error: the work object had nested page lists, and when one of the page lists contained a propertylist which contained more records, the system was trying to add entries to the LinkedList if any properties were missing the reference during extraction. Because LinkedList allowed duplicates, it filled with enough errors to cause the out of memory condition. To resolve this, LinkedList has been replaced with LinkedHasSet, which does not allow duplicates.

INC-152108 · Issue 622371

Logic updated for exporting customized multi-column report definition

Resolved in Pega Version 8.4.5

While attempting to perform an export to Excel for the results of a report definition which had two custom functions for two columns, the error "PRRuntimeException: Section 'pzRDExportWrapper' execution error on page '' of class 'Rule-Obj-Report-Definition'. : The Reference .pyTextValue(2) is not valid. " was logged. The export worked if either one of the columns was removed or if "Display values across columns" in the column settings was unchecked. This has been resolved by updating the logic in PivotTableDataGridGenerator for rowheaders to handle using DisplayValuesacrossColumns with FunctionAliases when not checked on in sequence.

INC-157974 · Issue 621963

Summary Report collapsible sections made accessible

Resolved in Pega Version 8.4.5

In order to improve accessibility, the rules 'RRDataSummaryGeneration' and 'pzDisplayGroupNodeVertical' have been updated so the clickable expand icons in summary reports will append the value of the current group when setting the text "Click to expand or collapse". This will allow JAWS to uniquely identify exactly what will be expanded or collapsed.

INC-158473 · Issue 626275

BLOB decryption API updated for greater flexibility

Resolved in Pega Version 8.4.5

A BIX extraction issue occurred after the class had enabled BLOB Encryption. The errors indicated the BLOB had been persisted in an incorrect stage, causing the extraction of the single item to never complete even though some CSV file was created. This was traced to the API used to read the encrypted BLOB, DatabaseUtilsCommonImpl.getStreamBytes, which had the limitation of decrypting only when a Site-specific cipher existed. To resolve this, the system has been modified to use a different API which works for all encryption modes, PageDatabaseMapperImpl.getStreamBytes().

INC-158874 · Issue 625383

Zero value parameter handling added to Trend Reporting

Resolved in Pega Version 8.4.5

After converting the Summary Views to a Report Definition, the Chart reporting functionality was not working in the Report Definition drill-down reports; whole records present were being fetched instead of only the graph chart count. Investigation showed that one of the parameters in the FilterBy was missing, and that pxSLAAgeTimeliness used 0 instead of null, causing the system to consider all records. This has been resolved by using the "reporting/useNullForUnqualifiedRecords" DSS setting to handle the 0 value and ensure all parameters are present.

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