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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A17672 · Issue 236191

Tab layout groups updated to retain status when switching

Resolved in Pega Version 7.2.1

Switching between tabs caused the harness to refresh. The tab layout groups have been updated to ensure expected behavior.

SR-A17683 · Issue 235082

Autocomplete JSON error resolved

Resolved in Pega Version 7.2.1

A JSON parse error was causing issues with autocomplete controls after updating. This was caused by a syntax error, and has been corrected.

SR-A17748 · Issue 233597

TrimLog performance improved

Resolved in Pega Version 7.2.1

Activity log.trimlog is called several times from the systemCleaner agent to clean up old entries of generally unused Log- classes. In order to improve performance on large logs, the previous partial load and delete method has been updated to a bulk cleanup using the purgeTableContainingClass() API in the Pega Database.

SR-A17881 · Issue 233850

Browser check added to TextArea for consistent rendering

Resolved in Pega Version 7.2.1

When using the Google Chrome browser, an Enter key press / newline was calculated as two characters during rendering but as a single character in the character counter. This would cause the Text Area to behave differently depending on the browser. To avoid rendering issues, a check has been added to compensate for this difference.

SR-A17941 · Issue 235161

Compatibility mode modal resize resolved

Resolved in Pega Version 7.2.1

When using compatibility mode, launching a modal containing an RTE caused the old deprecated modal dialog to launch as opposed to the supported standards based modal. Clicking the "Maximize" icon caused the work area to go blank; since the modal was no longer displayed, it could not be re-sized or dismissed. The contents of the work area behind the modal also went blank. This was due to known resize issues with the deprecated modal dialog caused by the editor's maximize logic conflicting with the old modal dialog resize logic. To prevent this, the Ckeditor will not fire resizeHarness when the old modal is in use. This stops the resize of the deprecated modal dialog and avoids the conflict between RTE maximize and old modal resize.

SR-A17976 · Issue 239119

Updated SendEmailMessage to handle images with spaces in the filename

Resolved in Pega Version 7.2.1

When an image was inserted into a draft email and sent, the image was visible in PRPC but not at the receiving end. This was a problem with the regex available in the SendEmailMessage activity not being able to handle file names containing spaces: handling for this has now been added.

SR-A18078 · Issue 234051

Hybrid Client errors will display in modal window

Resolved in Pega Version 7.2.1

When an error occurs on the hybrid client of a server, a new window should open with the error. This was not working as expected due to the client passing an invalid URL of "" to Window.open. To better handle this scenario, errors will be displayed in a modal window instead of performing a Window.open if a hybrid client container is in use.

SR-A18193 · Issue 238469

SystemCleaner correctly purges pr_perf_stats

Resolved in Pega Version 7.2.1

It was noticed that SystemCleaner was working well except for a periodic dramatic purge that suddenly filled logs and sometimes caused a system crash. When BIX runs via command line, this updates the associated DSS in the application. If the DSS usage/usagetrackingenabled or its associated prconfig.xml setting are set to false, Step 12 of the SystemCleaner does not perform a number of activities including regular purging the pr_perf_stats table. This has been modified to remove the setting usage/usagetrackingenabled from prconfig.xml as agents are by default enabled.

SR-A18236 · Issue 236897

Workbasket re-visit issue resolved

Resolved in Pega Version 7.2.1

After selecting a workbasket in the MyGroup drop down and launching the pop-up containing the workbasket details, an error in the closing reset function led to an issue where a second workbasket would need to be launched before it was possible to return to the first one again. This has been corrected.

SR-A18370 · Issue 236447

Report category names localized

Resolved in Pega Version 7.2.1

Localization has been added for the standard reports category to translate values for AssignmentMonitoring, PerformanceAnalysis, WorkMonitoring, WorkAnalysis, and Guardrail Reports.

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