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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-158159 · Issue 622628

JobScheduler initialization timing adjusted

Resolved in Pega Version 8.4.4

DDS nodes were ending up in a deadlock condition on restart, preventing them from joining the cluster. This has been resolved by ensuring the JobScheduler initialization task waits for Search to start up.

SR-D96430 · Issue 561525

Updated visibility condition expression handling for decimal values

Resolved in Pega Version 8.4.4

After upgrade, any visibility condition expression failed to evaluate decimal values that used precision. When 0 (zero) was entered as a value in the input field, a button that was configured to show was visible as expected. When the value was entered as 0.0, the input failed and the button did not show. The problem did not happen "Run visibility condition on client" was enabled. Investigation showed this was an issue with how the When expression was evaluated and calculated within JspWhenEvaluate, and has been resolved.

INC-150689 · Issue 607157

Format specifier error resolved

Resolved in Pega Version 8.4.4

Errors were registered in PDC and stack for an Email Listener "Format specifier '%s" Exception. This was traced to a formatting error, and has been resolved.

INC-136264 · Issue 582472

Chatbot text starts scroll at top of answer

Resolved in Pega Version 8.5.1

In order to present an improved interface for customers interfacing with chatbots, the code has been updated so that the recipient's chat scroll will remain at the top of an answer that would scroll off the screen.

INC-139018 · Issue 587715

Rules updated to handle Outlook change that displayed multiple/duplicate email responses

Resolved in Pega Version 8.5.1

In Pega Email Triage case, all the replies were displayed along with the original email body, meaning for each and every reply, Pega showed the original email body and duplicated the data. This was traced to an update made by Microsoft in the Selector function of Outlook Windows, and has been resolved by updating the rules 'PyExtractLatestReplyFromHTML' and 'pyRichTextEmailHistorySelector' to work with this change.

INC-134932 · Issue 578544

Timeout for node to join cluster increased and made configurable

Resolved in Pega Version 8.5.1

Hazelcast timeouts were causing application restart failures. This was traced to a rare case scenario of heavy processing on the primary node causing the new node to not be able to join the cluster within the designated 5 minute threshold. To compensate for this, the default time to join has been increased to 9 minutes and a prconfig setting has been added to configure the time setting.

INC-133270 · Issue 581839

Automatic agent restart added for temporary connection issues

Resolved in Pega Version 8.5.1

An agent that was stopped due to an issue with the database connection did not recover when the connection was reestablished. To resolve this, updates have been made that will handle an automatic restart of the agents when there are temporary connection issues.

INC-135359 · Issue 587038

CORS header configuration added for Stream tier

Resolved in Pega Version 8.5.1

An enhancement has been added that allows setting the CORS header (Access-Control-Allow-Origin) to allow *.DOMAIN.com on Stream tier (/stream/view & /stream/click) calls by way of the setting /stream/httpHeaders .

INC-134069 · Issue 583024

Added Kafka logging

Resolved in Pega Version 8.5.1

In order to help diagnose issues encountered during Kafka background processing, additional logging has been added to QueueProcessorDatasetHandler.

INC-142792 · Issue 594499

Modified thread data page cleanup

Resolved in Pega Version 8.5.1

Some cases were becoming stuck at a particular stage and not proceeding further even though the task in the backend was complete. Investigation traced this to work done that removed declarative pages at the thread level to optimize performance while other clipboard pages were retained, and the issue has been resolved by deleting all thread data pages after every item processed by the agent.

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