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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D26160 · Issue 504068

Corrected duplicate records being inserted in to the index table

Resolved in Pega Version 8.3.1

Rows in the index table were duplicated. This was traced to a logic error on the ClipboardPage relating to workObject2, and has been resolved.

SR-D26342 · Issue 495414

Tracer issues resolved for Google Chrome browser

Resolved in Pega Version 8.3.1

Tracer was running in the background even after the tracer window was closed. Attempting to run a Tracer in this condition resulted in an error indicating the Tracer was being run by another operator and should be restarted, and in the Dev environment, attempting to start a Tracer once it was closed resulted in the message "Cannot launch multiple Tracer sessions for a requestor." Investigation found that the Tracer session was not being closed when the tracer window was closed because the browser specific method intended to do so was not being called. This was found to be an issue caused by the Google Chrome browser changing the signature of the method, and has been resolved by updating the method name in the TraceMain HTML rule.

SR-D26342 · Issue 498714

Tracer issues resolved for Google Chrome browser

Resolved in Pega Version 8.3.1

Tracer was running in the background even after the tracer window was closed. Attempting to run a Tracer in this condition resulted in an error indicating the Tracer was being run by another operator and should be restarted, and in the Dev environment, attempting to start a Tracer once it was closed resulted in the message "Cannot launch multiple Tracer sessions for a requestor." Investigation found that the Tracer session was not being closed when the tracer window was closed because the browser specific method intended to do so was not being called. This was found to be an issue caused by the Google Chrome browser changing the signature of the method, and has been resolved by updating the method name in the TraceMain HTML rule.

SR-D28297 · Issue 498140

Tracer issues resolved for Google Chrome browser

Resolved in Pega Version 8.3.1

Tracer was running in the background even after the tracer window was closed. Attempting to run a Tracer in this condition resulted in an error indicating the Tracer was being run by another operator and should be restarted, and in the Dev environment, attempting to start a Tracer once it was closed resulted in the message "Cannot launch multiple Tracer sessions for a requestor." Investigation found that the Tracer session was not being closed when the tracer window was closed because the browser specific method intended to do so was not being called. This was found to be an issue caused by the Google Chrome browser changing the signature of the method, and has been resolved by updating the method name in the TraceMain HTML rule.

SR-D8754 · Issue 497376

Tracer issues resolved for Google Chrome browser

Resolved in Pega Version 8.3.1

Tracer was running in the background even after the tracer window was closed. Attempting to run a Tracer in this condition resulted in an error indicating the Tracer was being run by another operator and should be restarted, and in the Dev environment, attempting to start a Tracer once it was closed resulted in the message "Cannot launch multiple Tracer sessions for a requestor." Investigation found that the Tracer session was not being closed when the tracer window was closed because the browser specific method intended to do so was not being called. This was found to be an issue caused by the Google Chrome browser changing the signature of the method, and has been resolved by updating the method name in the TraceMain HTML rule.

SR-C60963 · Issue 424450

Clipboard flag conflict cleared to facilitate data migration via product rule

Resolved in Pega Version 8.3.1

After creating a Product rule in a 6.x version to export the Work Objects by adding all the necessary classes manually into the Product rule and then exporting the RAP, the in-flight work objects were imported successfully into the 7.x environment but the reference pages were not imported. This was traced to a broken reference link for the autopopulate process caused by ClipboardProperty flags being in conflict about whether or not the properties were defined as references, leading to the inference engine being disabled during the import. To resolve this, going forward the disabling of auto-populate properties will be done in conjunction with disabling the inference engine, as they should both be enabled or disabled together. By default the inference engine will be enabled as administrators are encouraged to import in the proper declarative context.

SR-D36293 · Issue 509303

Node level data page now specifies tenant name in MT environments

Resolved in Pega Version 8.3.1

In order to address a requestor contention between different tenants during the load of node level data page in multi-tenant environments, an enhancement has been added that will specify the tenant name in the data page name. This will improve performance by allowing different tenants to have different locks, ensuring the process of data page loading on one tenant will not make another tenant wait for the loading of the same data page. Additional debug and trace logging has also been added to provide more information related to declarative rule cache management.

SR-D19111 · Issue 496592

Improved compatibility for mapping pyMessageId with out-of-the-box email index rule

Resolved in Pega Version 8.3.1

After upgrade, the process used for retrieving a reply for an email sent automatically by the system and comparing it with the incoming email to determine if it was a reply or not was failing to trigger an index or find instances of the class Data-Corr-Email that was supposed to save the property pyMessageId. This was related to recent refactoring of the handling for email headers in the Send activity, which moved them from a created AttachmentPage to the Primary page. The code in SendEmailNotification was still checking for the headers to be in the old location when going and adding the messageID, and was not taking it from the parameters. To resolve this, the pyMessageID will be set on the Primary page and messageID will be set on the parameter page based on the messageID in emailHeaders on the PrimaryPage.

SR-D21569 · Issue 491702

PUT and WHEN support added for REST

Resolved in Pega Version 8.3.1

Data layer rules in Pega were not getting generated through the Wizard- ‘Create Rest Integration’ when invoking the Rest service though the PUT method. This has been resolved by adding support for PUT and DELETE in pypresentdatapageoptions.

SR-D30505 · Issue 501894

Revalidate and save works for Service Packages using OAuth2.0

Resolved in Pega Version 8.3.1

Revalidate and Save was failing for service packages of type Data-Admin-ServicePackage which used authentication type as OAuth2.0 . If this was modified to basic authentication / unchecking authentication, revalidate and save was successful. Historically, the implementation of pzOnlyRestServiceType always assumed the primary page was the Service Package rule itself. To support this alternate use, the logic has been updated and a check of the Service Type has been added for the pxResults of the data page.

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