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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D87093 · Issue 548146

Compilation logic error corrected

Resolved in Pega Version 8.4.1

A compilation failure on upgraded systems using the JDK 11 compilation of libraries that include Pega 7 functions that have INCLUDE statements that are not supported in JDK 11 was traced to a logic error added when enhancing debug logging. This has been corrected.

SR-D90051 · Issue 549494

Repaired Tracer use with Google Chrome

Resolved in Pega Version 8.4.1

After running Tracer while using Google Chrome, closing it and trying to run another resulted in an error indicating "Cannot Launch multiple tracer sessions for a requestor". This was identified as a bug with Google Chrome Versions greater than 70 and was caused by Chrome deprecating the use of sync XHR on page dismissal, and has been resolved by modifying the system to use a beacon API instead.

SR-D70674 · Issue 535485

Handling added for mobile upload of filename containing dots

Resolved in Pega Version 8.4.1

An issue with uploading a file name containing dots (such as 2019.12.12) while using the mobile browser has been resolved by updating the AttachFile activity in the propertyExist function.

SR-D70768 · Issue 547018

Handling added for unavailable oWnd

Resolved in Pega Version 8.4.1

After using a Snap Start URL to open an assignment, terminating the requestor and hitting the URL again resulted in a blank screen. This was traced to the pzUnknownSessionAlert script throwing an error when oWnd.pega was not available, and has been resolved by adding the needed handling.

SR-D75835 · Issue 539304

Added handling for Google Chrome drag and drop of Outlook email

Resolved in Pega Version 8.4.1

Attempting to drag and drop an email from Outlook to a case opened in Google Chrome resulted in the email being moved to the Outlook deleted folder. This was traced to Google Chrome defaulting to defining the "dropEffect" attribute as "none" when the expectation is it should be "copy". To resolve this, the recommended handling from Microsoft has been added as an event to make a copy (and not a move) an email from Outlook when dragged and dropped with Google Chrome.

SR-D59158 · Issue 534821

CMIS Update Request corrected for single Value List property

Resolved in Pega Version 8.4.1

After upgrade, following the process of searching Documents by connecting to CMIS and getting the results, then selecting the document, editing it, and resubmitting the document to the CMIS repository by clicking on the update button worked when passing a multi row of values to the Value list property but failed when passing a single row of value to the Value List property. An error was generated with the message "pega.pegarules.pub.services.InboundMappingException: Failed to process CMIS service 'updateProperties' ". In 7.2, updateProperties CMIS functionality uses the Apache API opencmis.commons.spi.ObjectService#updateProperties() whereas in 8.3 it is refactored to use the API opencmis.client.api.CmisObject#updateProperties() and this API allows multi-valued property to be updated with multiple values only. To resolve this, the CMIS connector has been modified to update the properties implementation such that it will pass-on the property update value to Apache OpenCMIS API as either List or Scalar based on the property definition (whether Property is configured as multi-valued or not).

SR-D63774 · Issue 540508

Resolved .PDF extension preview issue

Resolved in Pega Version 8.4.1

Previewing a PDF that had the extension capitalized as ".PDF" did not load, but one with the extension ".pdf" worked. This has been corrected by modifying pxUploadFile and pzUploadFileToADocument to convert the filetype extension to lowercase to prevent possible preview problems.

SR-D64197 · Issue 536590

Handling added for passivated file upload and attach

Resolved in Pega Version 8.4.1

When storage type repository was configured and any file type other than image was uploaded while pyIsStreamBasedUpload was set as true, uploading a file and keeping it idle for 15 minutes before clicking on attach caused pyattachInputStream to become null on the DragDropFileUpload pagelist. This caused an activityterminateException in tracer and the assignment was not submitted. This exception was due to a check in attachFile activity that calls terminateactivity when streambasedupload is true and attachinputstream is null. To resolve this, a validation rule has been added to check if the page exists, streambasedupload is true, and pyattachinputstream is null or has a value. If it is NULL, a message will be displayed about reattaching the file(s).

SR-D72389 · Issue 541948

Handling added for JSON with top level array

Resolved in Pega Version 8.4.1

When using serialize mode in a JSON data transform where the Top element structure was Array and the “For JSON only” relation was selected for relation mode, the result had an incorrect JSON structure. In order to support this configuration, generatePropertyAsJSON has been amended to set isTopLevelPageList to true in instances where automap is off, the top level is an array, and the JSON context is updated within the first step. In addition, generatePageAsJSON has been updated to check this flag when processing mappings in order to ensure these context changes are processed, and updates have been made to generatePropertyAsJSON to ensure that the context is popped when appropriate.

SR-D72886 · Issue 543756

Check added for Repositories before saving attachment

Resolved in Pega Version 8.4.1

When creating or updating a case through email listener, the Link-Attachment defaulted the pxStorageType to 'WebStorage'. This caused an issue when using PegaS3, which needs pxStorageType 'Repository'. To resolve this, a check has been added to see if Repositories are enabled, and if they are the storageType will be set accordingly.

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