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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-B70652 · Issue 325760

Read operations updated for Datastax 3.1.x use

Resolved in Pega Version 7.3.1

In the 3.1.x Datastax driver reads are no longer retried by default. Therefore, the read operations have now been explicitly marked as idempotent to force the Datastax driver to retry timed out reads.

SR-B70652 · Issue 325924

Timeout error resolved for write future

Resolved in Pega Version 7.3.1

With retries enabled, the write future was timing out before retries could be completed. This has been fixed by removing the timeout on the write future since timeouts will be caught using Datastax driver exceptions.

SR-B74934 · Issue 327017

Facebook connector refined to handle page deletion while the AADrivetech is active

Resolved in Pega Version 7.3.1

A Facebook connector trying to connect to a invalid page was causing out of memory errors. In this scenario, a Facebook Page that was no longer required was deleted but the AADrivetech Facebook connector was left running. This connector, in its attempts to contact the Facebook page and retrieve the getFrom parameter which was now null, started to consume resources on the node leading to the outage. To solve this, the code has been modified to not expect the user name to always come from Facebook but instead put in an anonymous name if the page disappears.

SR-B76526 · Issue 326533

Backwards compatibility enhancement for @when() validation

Resolved in Pega Version 7.3.1

After upgrade, a Strategy rule which referred a 'when' with the syntax @when(isOnlineApplication) was failing with design time validation saying that when rule was not found in the SR and instead it had to find it in the Customer/Applies to class. For the @when() issue, the root cause was that the validation context of @when() was switched from Applies-To class to the Step Page class due to a change in the core engine. The behavior of expression parsing for when rule calls was changed in release 7.2. It used to take the Apply-to class to validate the existence of the rule, but not it is taking the Step Page class. And Strategy rule doesn't push/pop stackframe due to performance reasons, thus StepPage on stack for Strategy is always the same as Primary page. For greater compatibility, the system will set the PageContextClass to the Apply To class so the expression parser can validate the setup which is expected at run-time.

SR-B69409 · Issue 317548

CLOB type handling enhanced in Marketing

Resolved in Pega Version 7.3.1

Pega Marketing uses the out-of-the-box DSM activity pxRunDDFWithProgressPage for triggering Data flow runtime. After upgrade in DB2 environments, the DF execution completed but the activity returned a failure. It was found that if a CLOB column is present in the filter of a NativeSQL object invoked from an activity, the status had an error message even though functionality was fine. To ensure consistent behavior, CLOB has been added to supported data types so the severity of the exception can be changed so as to not show error message in activity's status.

INC-126129 · Issue 569666

PropertyToColumnMap made more robust

Resolved in Pega Version 8.1.9

The DF_ProcessEmails dataflow was intermittently failing with a StageException error. This was traced to schema changes being propagated asynchronously by system pulse, which seem to have caused PropertyToColumnMap to cache stale schema. To resolve this, if the property mapping is not found the first time, the system will make a second attempt to get the mapping. Additional logging has also been added for better diagnostics.

INC-128385 · Issue 564521

Behavior made consistent between SSA and legacy engines

Resolved in Pega Version 8.1.9

There was a behavioral disparity between the legacy execution engine and the SSA engine where the latter was not creating a new page when the index was one above the size of the page list. This has now been corrected in order to make the SSA behavior fully backward compatible with the legacy engine, i.e. a new blank page will be added to the list if the index is one above the size of the list.

INC-129222 · Issue 568530

Handling improvements for commit logs

Resolved in Pega Version 8.1.9

The ADM commit log logs the number of unconsumed messages that are going to expire. In certain circumstances, it can include unconsumed messages that are not going to expire in the count. Because they are not expired and removed, the environment was running out of disk space due to the ADM commitlogs table growing larger than expected and performance issues were seen. To resolve this, a new adm_commitlog.adm_responses_commit_log_date_tiered table has been created, with a default_time_to_live of 24 hours. DateTieredCompactionStrategy has been set with max_window_size_seconds as 24hrs and tombstone_compaction_interval as 24hrs.

INC-132976 · Issue 580685

Performance improvements for Test Strategy data flow

Resolved in Pega Version 8.1.9

In the Test Strategy panel under Single case -> "Settings", selecting the "Data flow" option and choosing CustomerData dataflow was taking an excessive amount of time to run on a system with an extremely large database. To improve performance, two areas have been addressed: 1) the default behavior for record key suggestions in the test panel has been modified to collect only the ID as the additional data is not necessary at that time; 2) a DSS has been added that will opt out of reading and collecting the customer IDs in order to minimize data stored on the clipboard.

INC-138037 · Issue 586593

Strategy handling updated for very large systems using IH summary

Resolved in Pega Version 8.1.9

When a Strategy in a Real-time dataflow used IH Summary on a system with more than 5000 groups for one eventKey, the message "Error retrieving aggregates from Cassandra KVS" intermittently appeared. Investigation showed that if the number of result rows was greater than the FETCH_SIZE (set to 5000), it meant another read to Cassandra was required and an exception was generated. To resolve this, updates have been made so that instead of returning maps, the system will return iterators and change them to map on the calling thread.

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