INC-144970 · Issue 604954
Tags correctly displaying after Pega 8 Upgrade
Resolved in Pega Version 8.4.4
The context class for Tags was consistently picking up from the Access group but not consistently from the work class. This caused previously created tags in Pega 7 to not show up in Pega 8, and tags created through the Case Management->Social->Tag configuration were not showing up for user details. This was traced to several differences in the logic between the versions, and updates have been made to resolve this.
INC-146114 · Issue 604414
Create Survey routes case correctly
Resolved in Pega Version 8.4.4
The Create Survey utility was not routing the case to the user who initiated the case, but instead was routing it to the user who checked-in the case. This was traced to an error related to pxRequestor.pxUserIdentifier in the data transform pzpopulate survey params which is called when the survey utility is used, and has been corrected.
INC-146676 · Issue 601943
Field Service app localizations updated
Resolved in Pega Version 8.4.4
Localization has been added to the 'getDirections' alert and other popup alerts in the Field Service app.
INC-148392 · Issue 610669
File type handling added for cloud downloads on mobile app
Resolved in Pega Version 8.4.4
When using the Pega cloud storage repository (Application -> Integration -> Content Storage) with the mobile app, it was possible to upload attachments but re-downloading the attachments failed. Investigation showed that this was due to the content-type appearing as application/* so the file type was not able to be identified. This was a missed use-case for returnFileForDownload(), and has been resolved.
INC-148657 · Issue 607572
Check added for invalid operatorID set by autopopulate
Resolved in Pega Version 8.4.4
When an SLA rule attached email reminders, the Link-Attachment table saved the creating operator as System. Upon opening the case perform in Cosmos, all attachments were shown in the utility area and the system tried to show the user name using the pyUserDetails linked property, causing the assignment system to generate a "System is not valid operator" error and the case open failed. To resolve this, the system has been updated to avoid setting the error message on Datapage if an invalid operatorid is passed.
INC-150249 · Issue 609023
Handling added for missing data transform in offline mode
Resolved in Pega Version 8.4.4
A "data synchronization failed" error appeared when trying to login to a Mobile App that had offline mode enabled. The login worked when offline mode was not enabled. Investigation showed that when the pyDataTransformWhitelistForOffline application rule contained an entry for a data transform that did not exist, DataTransformPackager.canProcess() was throwing a null pointer error trying to access it. This has been resolved by adding a null check.
INC-150578 · Issue 607479
rich text editor control handling updated for survey display text
Resolved in Pega Version 8.4.4
After upgrade, Display text in the survey was missing for the question rules which used Rich Text Editor control. This has been resolved by updating the system to copy DisplayText and QuestionText into DisplayTextWrapper.
INC-151446 · Issue 614446
#resolvedissues note:HTML tags removed for Survey Question tooltips
Resolved in Pega Version 8.4.4
After upgrade from v7.1 to v8.4, question rules with rich text along with styles and answer mode as dropdown were not loading in the survey UI and the error " Exception Occurred in Rule-HTML-Section for question QuestionName" was generated. This was traced to the use of HTML tags in the "pytooltip" property. To resolve this, HTML tags will be removed using a regex and the property will be correctly handled from there.
INC-151998 · Issue 616319
Offline mobile RDL attach updated
Resolved in Pega Version 8.4.4
It was not possible to attach any file using the attach content control while the mobile app was configured as offline and property reference was used for the file name in the attachment control. No issues were seen if a static file name was used. This has been resolved by updating the RDL Attach content handling.
INC-152217 · Issue 613928
Activity updated for Mobile attachment access
Resolved in Pega Version 8.4.4
Preview and download were not working for attachments stored in Pega Cloud Storage repository for mobile devices. Attempting to open an email attachment to preview or download resulted in a console error and the tracer showed the message 'Class pxLinkedRefTo does not exist'. This has been resolved by updating "pzpega_control_attachutil" to use the activity "GetAttachmentReference" for interactions with the attachments from any storage type.