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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D76927 · Issue 541424

VirusCheck added to all Pulse uploads

Resolved in Pega Version 8.4.1

The upload file activity has been updated to invoke VirusCheckActivity for all Pulse uploads.

SR-D77268 · Issue 542339

Updated URL opening for iOS 12 & 13

Resolved in Pega Version 8.4.1

Attempting to open a URL did not work on iPad/iPhone with iOS 12 and 13 and PIMC version 8.3.500. This has been resolved by updating previewPIMCAttachmentOnline function to handle URL opening by using the application.openurl function.

SR-D81859 · Issue 543766

Maps and signatures inside layout groups scroll correctly

Resolved in Pega Version 8.4.1

A map configured in the screen was getting grayed out while scrolling horizontally. Analysis showed that when an address map is inside a layout group, the layout group swipe was triggered instead of scrolling. To resolve this, the target parent now has the data attribute "data-nogestures" = true so the layout group swipe will not be triggered. This will also prevent swipe on signature while scrolling horizontally.

SR-D85551 · Issue 548077

Resolved touch events issue with updated Google Chrome

Resolved in Pega Version 8.4.1

After upgrading Google Chrome, touch events on a flow action under the Action Button in a case or on the application under "Launch web interface" were not reacting and the flow actions were not accessed. Investigation showed that Google Chrome's latest upgrade (79.0.3945.130) removed the ontouchstart property in the window, causing the isTouchable capability identification method to fail. This has been resolved by adding a check for navigator.maxTouchPoints to identify for Google Chrome whether the device involved has a touchscreen.

SR-D85780 · Issue 547815

Corrected iosVersion handling for getDirections

Resolved in Pega Version 8.4.1

When opening the map function in the iPhone app, it first navigated to Google maps but clicking on 'get directions' opened Apple maps. This was traced to pzpega_control_actions_getDirections. When using the getMapURL function the value being assigned for iosVersion dictates the behavior: If the iosVersion is greater than 8 it opens Google maps, else Apple maps. However, an error caused the value to be sent as string instead of integer, causing the iosVersion check to fail. This has been corrected.

INC-168290 · Issue 663427

Signature Accept callback fires correctly in offline app

Resolved in Pega Version 8.6.2

Clicking on the Accept button in the Pega mobile signature control was not properly calling the necessary pega.ui.signature.acceptSignatureCallback method. This has been resolved by adding code for the Post Success and Failure callback on Signature accept in the offline app.

INC-171951 · Issue 667123

Signature Accept callback fires correctly in offline app

Resolved in Pega Version 8.6.2

Clicking on the Accept button in the Pega mobile signature control was not properly calling the necessary pega.ui.signature.acceptSignatureCallback method. This has been resolved by adding code for the Post Success and Failure callback on Signature accept in the offline app.

INC-172315 · Issue 664628

Resolved intermittent attachment save error

Resolved in Pega Version 8.6.2

A Flow Action error was intermittently being displayed when saving attachments. This was traced to the activity pzUploadAttachmentToDocument-->Step 25 which uses the step page CallExtensionAct which can cause a page null exception if it is not initialized, and has been resolved by adding a Page-New step to initialize the page.

INC-179175 · Issue 664046

Mobile barcode scan sets value with correct context

Resolved in Pega Version 8.6.2

After implementing a list of items where each has a unique barcode, scanning the barcodes using the mobile app worked correctly the first time but subsequent scans were setting the value on the first element of the list and missing the context of the current scan position. This has been resolved with an update to ensure the scan barcode action sets the value on the correct property when using repeating dynamic layers.

INC-181126 · Issue 663306

Signature Accept callback fires correctly in offline app

Resolved in Pega Version 8.6.2

Clicking on the Accept button in the Pega mobile signature control was not properly calling the necessary pega.ui.signature.acceptSignatureCallback method. This has been resolved by adding code for the Post Success and Failure callback on Signature accept in the offline app.

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