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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-C59388 · Issue 398325

Handling added for work cases being synchronized after missing flow rule changes while offline

Resolved in Pega Version 8.2

Mobile application work items submitted offline did not always appear when online again.After coming back online, new work items that were created online were synchronized, but the work items that were created offline were not synchronized. This occurred when changes were made to the flow rule after cases had already been created offline. To resolve this, any failure in finishAssignment/ previousAssignment/ doSave actions which does PRocessAssignment will persist the incoming data from device in following way: 1. Create a Pega-Work-OfflineSync case. 2. Merge all the actions related to the failure work object and copy the merged page in pySyncErrorCase page. 3. If a work basket is configured, the newly created case is moved to the work basket else it is moved to the default work basket. To check the data please check the work basket or instances of Pega-Work-OfflineSync.

SR-C58890 · Issue 398423

Merge Wizard errors fixed, and created rules will use the highest ruleset version available

Resolved in Pega Version 8.2

Code errors in the Merge Wizard that were causing Null Pointer Exception errors have been fixed, In addition, branch rule sets created through this wizard did not have the 'Application validation' option and rule set pre-requisite filled automatically; the system has been updated so the version prerequisite will be the highest existing ruleset version in the ruleset.

SR-C60612 · Issue 402376

Modified "What's New" widget to remove use of webGL and improve browser performance

Resolved in Pega Version 8.2

The "What's New" widget on the Designer Studio home page was using WebGL to render its background animation. If the browser was running on a virtual machine without hardware acceleration, this widget could cause the browser to become unresponsive. While there was a workaround of using the 'Click the Hide this until next release' button to remove the widget for subsequent logins, the "What's New" function has now been modified to not use webGL.

SR-C46537 · Issue 395372

Code added to format location header for redirect response in IE

Resolved in Pega Version 8.2

When using Internet Explorer, authentication was working but the portal did not load. This was traced to IE mandating the presence of a location header in the response: an HTTP 303 "See Other Response" was being returned along with the initial portal HTML payload, but recent modifications to SAML 2.0 to use the PRAuth Servlet were missing this specific redirect case. To resolve this, generic code has been inserted that adds the location header in all redirect cases.

SR-C63394 · Issue 402617

Human and robot assignments workflow access differentiated and separated

Resolved in Pega Version 8.2

Previously, the "Access When" rule did not differentiate between human or robotic operator and each was able to work on assignments intended for the other. When a case was routed to a robotic work queue (and also when the robot VM had already picked up the work and was processing it), the assignment could still be picked up from the Review Harness and moved downstream by a human operator. To resolve this, the property pxAssigneeType has been created in AddAssign (Workbasket and Work List) to hold information about whether it is a human or robotic assignment, and canPerform(Work List & WorkBasket) has been modified to account for the operator type and assignment type. The error "You are not authorized to perform this assignment." will appear when an assignment routed to a robotic queue is accessed by a human. However, if the access group is administrator, the human operator can still progress the robotic assignment without any error.

SR-C64292 · Issue 405248

Corrected multiselect dropdown event handling for IE11

Resolved in Pega Version 8.2

When using IE, multiselect dropdowns would work correctly the first time they were displayed, but disappeared on subsequent clicks. This has been fixed by correcting the event handling for IE11.

SR-C60591 · Issue 402457

Spring Framework updated to latest version

Resolved in Pega Version 8.2

In order to provide improved security, Spring framework has been updated to v.4.3.19.

SR-C60129 · Issue 401825

Removed default height from pzTimeline_PresentationTab

Resolved in Pega Version 8.2

When using Timeline Control, the Default Height in the presentation tab was not being removed when it was changed to be blank and saved. When the control was opened the next time, it defaulted to show Height 300px and remained at that value despite repeated attempts to blank it. This was traced to a default height in the "pzTimeline_PresentationTab" section, and this default has now been removed.

SR-C61479 · Issue 403398

Bix extract performance improved by only checking cipher type for encrypted properties

Resolved in Pega Version 8.2

Previously, if no cipher was configured in extract Rules the cipher type defaulted to null and wasn't cached. This caused performance issues when running against the database. In order to improve performance, the code has been modified to only check for cipher type if the property is encrypted.

SR-C71527 · Issue 413129

Added ignorecase to correct authorization issue for username in all capitals

Resolved in Pega Version 8.2

It was not possible to delete a case note or attachment while logged in with a user ID containing all capital letters. This has been corrected by changing the equals comparison of .pxCreateOperator and pxRequestor.pyUserIdentifier to equalsIgnoreCase in CanDeleteAttachments access whens, HaveAttachmentDeletePrivileges when rule, pxHaveAttachmentSpecificAccess RUF, and HaveAttachmentSpecificAccess RUF.

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