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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D61560 · Issue 539473

Support added for multiselect control with SmartTip for iPad

Resolved in Pega Version 8.2.7

When using a multiselect list control to a lproperty with Smart Tip configured, choosing one item on an iPad and then trying to tap or drag down the vertical scrollbar caused all listed items to disappear. To resolve this, the multiselect control has been updated to handle the popover exit on smart popover hover along with arrow key navigation support for tablets.

SR-D65174 · Issue 560600

SetInterval will increase when AQD delay is defined

Resolved in Pega Version 8.2.7

With a 5000ms delay in place, executing scenario test cases resulted in errors such as values sporadically not being entered in their respective fields when the test was run, test runs that failed even though the data was entered as expected, or the submission of a test case assignment (Next button) executing the next step before the new screen was loaded. Investigation showed this issue was occurring when the system encountered a slower machine and a delay in loading pages, and was traced to the executor not waiting long enough due to the implicit setInterval of 8 seconds. It was possible to add a local delay in AQD settings for slow pages, but the system-set setInterval interfered with this delay. To resolve this, changes have been made to the executor module where setInterval is invoked that will increase the setInterval time when AQD delay is defined, so that setInterval will not interfere with a locally-set AQD delay.

SR-D67012 · Issue 537308

Invalid dropdown time will retain entered time

Resolved in Pega Version 8.2.7

If a datetime control using dropdown mode and a timeofday property had a validation error, on refresh the current time was being set in the dropdown. This occurred when selecting only one part of the time property (only minutes or only hours), and included an error indicating that the provided time was not a valid time of day value. To resolve this, an update has been made so that if this combination has a validation error, on refresh setting the user-entered time will be given in the dropdown instead of the current time.

SR-D68328 · Issue 557749

Unload handler added for use with custom popups

Resolved in Pega Version 8.2.7

A memory leak seen in Microsoft Internet Explorer was traced to a custom script to close windows which bypassed window unload and continued to hold some objects in memory. This has been resolved by introducing a new file which will load only for popup harnesses and which registers the unload handler to remove the popup window references.

SR-D74992 · Issue 546876

Improved CPMHC performance

Resolved in Pega Version 8.2.7

After update, slowness was seen when using the CPMHC application. This has been improved by adding IE11 optimization with the most recent javascript API.

SR-D75421 · Issue 552436

Parameters added to protect font size in HTML to PDF conversion

Resolved in Pega Version 8.2.7

Pega uses the pd4ml external library for HTML to PDF conversion. As part of this, the adjustHTMLWidth API was called to avoid truncation issues, but this resulted in font-sizes not being preserved in the exported document but rather changed as necessary to fit in the PDF. In order to support preserving the font size during export, the pyPDFSettings datatransform will call the protectPhysicalDimensions API along with setHTMLWidth, and avoid calling adjustHTMLWidth. With this change in place, any content width should not be set explicitly to some value as it may lead to truncation if the space is not sufficient. If there is no width set, text will wrap automatically. In case of tables with large number of columns, truncation issues may be seen: to avoid such issues, pass a larger htmlWidth value so that table will be reduced in size and in the rest of the page, font-sizes are preserved.

SR-D78196 · Issue 547265

Prepending zero to single digit hour and minute for iOS native calendar

Resolved in Pega Version 8.2.7

The iOS native calendar was not parsing datetime values if h m values were less than 10, for example 09:05, resulting in an exception and freezing the app. To resolve this, the system will prepend a zero for iOS if the hour and minute values are less than 10.

SR-D78659 · Issue 545759

Resolved CSV validation overflow in Google Chrome

Resolved in Pega Version 8.2.7

When using Google Chrome, validation of records was getting stuck in the UI at 32000+ while importing a CSV file with many invalid records when using the import option in Data type’s local data storage. Investigation showed the Call Stack size limit was exceeded in the Chrome dev tools due to the ":first" selector being passed to the Jquery find() method to find the element from the first element child of the XML doc. This selector causes maximum callstack exception when the document is large, and this is a deprecated selector in later versions of Jquery. To resolve this issue, the XML function in pzpega_tools_asyncprocess has been updated to replace the ":first" selector.

SR-D80696 · Issue 548823

Autocomplete context fetched for dropdown in nested case

Resolved in Pega Version 8.2.7

The autocomplete dropdown was empty when using SmartTip and the down arrow was clicked while opening an autocomplete case within an Interaction case. Opening the service case directly in a new tab populated the dropdown values as expected. This has been corrected by registering context changes just before the content is fetched for the overlay.

SR-D80798 · Issue 545242

Updated attachment popover handling for IE

Resolved in Pega Version 8.2.7

After configuring a button consisting of two events, 1. On click --> View Attachment and 2. Hover --> Show Smart info, an attachment popup opened whenever the button was clicked, and moving the cursor out minimized the attachment. To resolve this, dismiss callback logic has been added in popover close for use with IE.

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