Resolved Issues

Handling added for third party form library

When using a third party library which created a form tag, the wrong form was used on submit in the Ajax container. This has been resolved by updating the pzpega_ui_doc_submit file submitInner method to handle this use case.

Check added to preserve clipboard pages for pop-up

Many properties were missing in the clipboard after launching an ImageViewer. This was traced to the clipboard pages being deleted in the pop-up mode, and has been resolved by adding a check to not delete pages in case of pop-up opened from top navigation case.

Corrected tooltip evaluation for multiselect

After adding help text for a multiselect help icon with overlay on hover field, the value was not being sourced. Changing to a different type of help text or control type worked as expected. This was due to an error in case sensitivity, using pyToolTip when it should have been pyTooltip, and has been corrected.

Overlapping columns fixed in ReportViewer

When Report Viewer was used for Report Definition, displaying it on dashboard columns resulted in columns that overlapped each other. This was traced to a resize issue related to the scrolling checkbox and has been resolved.

Entity relation diagrams UI corrected

After upgrade, attempting to create a campaign showed a blank page. This was traced to the Entity relationship diagram not loading, and has been resolved by adding a safe check.

Resolved PageCannotBeSerializedForPassivationException in logs

The exception "One or more properties could not be serialized during passivation and have therefore been lost. They will not be available on activation. Please ensure that all property data is Serializable" was observed in the logs. Investigation showed there was an HTML fragment in 'pzGridOpenAction' that was adding non-serializable properties to the clip board. This did not cause a functional issue, but has been resolved by modifying the way the system obtains and reuses the class definition.

Removed extra scroll bar in Multiselect

An extra scroll bar was appearing when opening the multi-select control case manager portal using the "Results displayed Maximum 500 results to display" setting. This was a result of recent updates to the popover scroll and height that caused on overflow condition. To resolve this, the logic for Multiselect has been updated.

Enhancements added to S3 repository implementation

The following changes have been made to avoid redundant/unnecessary S3 SDK calls to look-up metadata for files/folders related to integrated S3 Repository API implementation:

 - Provided storage/AWSSDK/enableSDKMetrics DASS to enable AWS SDK metrics for S3 repositories system-wide to troubleshoot performance issues
 - Added timers for Pega platform repository APIs. To see these timers in Pega application log, set log level to WARN for the log category pxIntegration.Repository.S3 and set log level to DEBUG for the logger com.amazonaws.latency
 - Optimized FileS3Adapter.getMetadata() by avoiding object-metadata lookup for directories and caching rootpath directory metadata for 5 mins
 - Handled exceptions while uploading file to S3 bucket and convey appropriate error message to RepositoryManager.createFile() API consumer
 - Refined DEBUG logging and introduced new loggers to emit stacktraces
 - Enhanced RepositoryManager.initCache() and  FileStorageManager.registerStorageClasses() to maintain non-overridable repositories (that are initialized based on DASS/DNode settings on node start-up) and to prohibit overriding the same.

Support added for multi-operator SAML logins

When a SAML user logged in by Single Sign-On (SAML), the system processed the login to portal as a different operator if there was a function on the Attribute field under Operator identification in the SAML authentication service. In this scenario, using an expression for operator provisioning did not work because all SAML login sessions resolved to same first operator due to parseAndEvaluateExpression() in ExpressionHelper.java ignoring new expression arguments if the expression page already existed. To support the use of multiple operator logins in this format, the system has been updated to clone a new expression page for every session and update it with the correct expression arguments.

Enhancement added to hold Change Tracker values until UI is loaded

Sporadically, an agent attempting to answer a queued call within 10 seconds received a loading screen. By the time the load completed, the next agent had already taken the call. This is a scenario where based on a change, the agent was trying to refresh something on the UI (a section or harness) which was not yet loaded/present on the UI. To address this use case, an enhancement has been added to hold the change tracked values and handle them once the UI is loaded. The new function pega.ui.ChangeTracker.prototype.handlePendingCTChanges in pzpega_ui_changetracker.js is used to handle the pending CT changes. A hook has been added in the pzpega_ui_doc_lifecycle js file to invoke the above function once the UI is loaded.