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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D38946 · Issue 507906

Dragresize plugin removed from RTE for better Microsoft browser compatibility

Resolved in Pega Version 8.2.4

When a messge was sent through Pega chat while using the Edge web browser, the text field where the message was entered before the send button was pressed did not get cleared. This was traced to the Edge browser throwing a Permission Denied error while attempting to access a detached DOM element. To resolve this, the 'dragresize' plugin has been removed from RTE as its implementation is not compatible with Microsoft Internet Explorer 11 and Edge.

SR-D39455 · Issue 508605

Shortened URLs (bit.ly) supported with custom image size

Resolved in Pega Version 8.2.4

Marketing offers were very slow to load, often generating requestor lock exceptions due to the wait time. This was traced to one cell in one section that housed a company logo: the source to icon had a shortened "bit.ly" URL when the ImgaeIO API in Java expected the actual URL as its input. The API could not convert the shortened URL to the actual URL, resulting in the retries and connection failure. To resolve this, 'javax.imageio.ImageIO' invocation will happen only when the image size is auto. If custom height and width are used to display an image, Pega will not depend on the Java library and the system will be able to resolve the shortened URL.

SR-D42143 · Issue 509316

Tab names maintained after Ajax container refresh

Resolved in Pega Version 8.2.4

When using an Ajax container in Tabs mode, a browser refresh with multiple tabs opened caused the active tab name to be changed to the main tab name. This was caused by the work object name being lost during the refresh, and has been corrected.

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