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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-159332 · Issue 629619

Logic updated for finding 'Last' in Interaction History

Resolved in Pega Version 8.5.3

The 'LastReponseDate' and 'LastInteractionId' in the Interaction History summary data set were null. Investigation showed that reusing the ESM component in the aggregation dataset caused any assumptions made during the optimization of ESM to not be true anymore. To resolve this, the logic of the Last aggregation has been modified to not rely on a Last event which might not be stored in-state (such as optimization), but rather to use the list of events which is always stored.

INC-160277 · Issue 628160

Implementation updated to ensure consistent compareDatesByDays results

Resolved in Pega Version 8.5.3

When using compareDatesByDays in a filter shape within a strategy, the results of the expression were different between the expression test and the strategy test run. This was traced to a difference in handling that became visible after upgrade; giving a negative number for the numberOfDays parameter worked differently in v7.4 than in v8.4. The SSA implementation of compareDatesByDays always worked with the absolute difference in days between dates, whereas the Java function in Pega used in expressions did not, and would compare negative differences as well. To restore the expected behavior, the SSA implementation has been adjusted to not work with absolute differences, and tests have been added to ensure equal results for the Java function in Pega and the SSA implementation.

INC-160887 · Issue 629272

Resolved strategy optimization exception

Resolved in Pega Version 8.5.3

After upgrade from v8.2 to v8.5, Customer Decision Hub strategy failures were seen in the data join used with a datapage/page list to fetch some results. Errors appeared in the logs and UI. The exception indicated that the Strategy Parser for the new execution engine (SSA) was not able to parse and inline the used expression. Normally this exception would be caught in subsequent processing and the component where the exception is used would fall back to legacy so as to not affect the runtime behavior, but this scenario triggered a corner case inside the parsing logic for Data Join and Exclusion shape which caused the exception and stopped the process. To work around this issue, the Data Join configuration can be split into two shapes: create a new Data Import shape to only import the Page list, e.g. 'Page.pxResults', then on the original Data Join component, instead of joining the 'Page.pxResults', join with the new Data Import shape. This issue has been resolved by catching the exception when compiling the Data Join component and properly falling back to the Data Join shape.

INC-148853 · Issue 609319

Corrected password comparison handling for CopyMerge Ruleset Wizard

Resolved in Pega Version 8.5.3

When running the CopyMerge Ruleset Wizard, entering the password failed with the error "pyPassword: Invalid Password for" Temp:01-01-01 for each ruleset. Investigation showed that the system was calling an activity which encrypted the user input, causing the comparison with the stored password of the system to fail the match. This has been resolved by removing the extra encryption so the call to the comparison evaluates correctly.

INC-151662 · Issue 626578

Handling added for application which includes production ruleset

Resolved in Pega Version 8.5.3

When creating the Email channel or Webchat channel, the Text Analyzer and its respective class (Data-Decision-Request-MCP-WebChat-xxxxx) was being saved in the ruleset of the built-on application while there were rulesets open in the top application. This was a missed use case, and has been resolved by updating the logic to account for the scenario where an application includes a production ruleset.

INC-151669 · Issue 618041

Formulas corrected for GenerateExcelFile

Resolved in Pega Version 8.5.3

After upgrade, using pxGenerateExcelFile to generate an Excel file resulted in some formulas and values not displaying. This scenario used an Excel template with two tabs - one showing direct page values and the second displaying the calculated values of first sheet. In the exported file, the formula was not getting evaluated unless and until the cell was activated with the enter key. This is a known limitation, and a temporary solution has been made here to add parameters that force the formula evaluations on the saved Excel document when editing is turned on. A more complete solution will be included in the next patch release.

INC-153697 · Issue 625984

Dragon successfully navigates to user profile icon

Resolved in Pega Version 8.5.3

Attempting to navigate to the user profile icon when using Dragon software was not working. This is an issue with how Dragon interacts with the "< I >" element operator icon, and has been resolved by replacing "< i >" with a button and appropriate aria label.

INC-155401 · Issue 630448

Circumstance Definition rules save correctly

Resolved in Pega Version 8.5.3

After upgrade, attempting to save any circumstance definition that used multiple "or" conditions consistently failed during conflict detection. This was an inadvertent side effect of work done to resolve an out of memory error and has been resolved by modifying the Rule-Declare-!testConsistency java step:"int numRows = numOrs;" to"int numRows = numSubRows;".

INC-159238 · Issue 624304

Handling added for identical property and page names in test case recording

Resolved in Pega Version 8.5.3

When trying to record a test case, the error "WrongModeException: The property PostProsSnapOfWorkpage.Name was of mode String while com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl.getPageValue() was expecting Page mode" was generated. This was an edge case caused by property and page names being the same on the "PostProsSanpOfWorkPage" page, and has been resolved by accessing the page with the full path so it has the proper prefix.

INC-160437 · Issue 629646

Upgrade compatibility enhanced for Pega-ConditionBuilder ruleset

Resolved in Pega Version 8.5.3

In Pega v8.2.5, the Pega-ConditionBuilder ruleset was added as part of the PegaMarketing application. When these enhancements were promoted to a platform ruleset beginning with Pega v8.4, the function names were modified with PZ/PX prefixes due to the corresponding validation standards in place for rules created in platform rulesets. Unfortunately, this introduced an upgrade impact. Due to the function name change, strategies failed when attempting to evaluate the functions configured in the filter component. Eg: @string.ContainsIgnoreCase function is part of the Pega-ConditionBuilder ruleset, which was not available. To resolve this, the following function aliases have been created in this release:ContainsIgnoreCase StartsWithIgnoreCase EndsWithIgnoreCase CompareDateTimeToSymbolicDate

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