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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-152440 · Issue 614333

Compiler jars load as expected

Resolved in Pega Version 8.6

The system was not able to pick up the Default Paths and Default Classes arguments in Configure->System->Settings->Compiler tab when attempting to use a third-party custom jar file. This was an unintended consequence of work done to address performance issues when a requested DASS instance was missing, and has been resolved by ensuring that null values are not cached where are are lookup failures. In addition, enhanced logging has been added to SystemSettingsImpl.

INC-152634 · Issue 616757

FileListener correctly starts with debug on for FileS3Adapter

Resolved in Pega Version 8.6

When debug was enabled for class com.pega.platform.physicaldatalayer.internal.cloud.aws.s3.FileS3Adapter, no FileListeners could be started from admin console. The error "File.FoundationDataFileIngestion - Unexpected exception caught during processing" was generated. This has been resolved with the addition of a null check on publicAPI before starting the timer.

INC-152647 · Issue 609603

Email Listener auto-reply evaluation updated

Resolved in Pega Version 8.6

After upgrade, messages were being read but not getting processed for a specific Email listener (RCEmailListerner). The error "Email flagged as an autoreply email and will not be processed" appeared in the logs. Previously, an email was not considered to be an auto-reply only when the 'auto-submitted' header didn't exist or existed with value 'no'. This caused issues with auto-forward or auto-redirect emails where 'auto-submitted:auto-generated' could be in the header. Due to this, email was marked as auto-reply and email listener stopped processing it. To resolve this, the system has been modified to mark the message as auto-reply if it finds 'auto-submitted: auto-replied' in the header, but not 'auto-submitted:auto-generated'.

INC-153014 · Issue 625696

Handling added for missing archival class definitions

Resolved in Pega Version 8.6

Handling has been added to avoid suspending the archival process when a class definition no longer exists in the system. If the system does not find a class corresponding to a configured case type, the exception generated will be logged and processing will continue with the next case type.

INC-153086 · Issue 619322

Job scheduler tracing updated for multi-node

Resolved in Pega Version 8.6

When attempting to trace the job scheduler using "trace any node", the error "Unable to trace trace job scheduler 'ConsumerPathRequestEvents' on node as the scheduled tracer information was reset" appeared intermittently. When Job Scheduler is configured to run on "any associated node" and the trace is designated as "trace any node" option, the implementation was running the trace on the node that received the request which may or may not be the one running the job scheduler. This was not an issue when tracing a job scheduler that was running on "all associated nodes". To ensure the correct node is found, when using "trace any node" for the job scheduler, the system will now look for the eligible node and return the requestor ID for the trace.

INC-153310 · Issue 611881

Connectivity issue recovery made more robust

Resolved in Pega Version 8.6

In order to ensure agents are able to recover from a problem connecting to the database due to network issues or some other transient problem, the retry logic has been updated to classify connection-related exceptions as temporary issues and retry the agent's run.

INC-153664 · Issue 613053

QP general metrics now disabled by default for better performance

Resolved in Pega Version 8.6

While testing decisioning on fnx cloud platform, using an application to simulate load and using the Stream service with Kafka Instaclustr as a backend, large latency spikes over 1,000 ms were observed at around 33 second intervals from Stream writes. Investigation identified that the metrics that are gathered for every QP every 30 sec (on every single node) include a "lag" calculation that requires a heavy process operation during which more threads are spun off, causing CPU spikes. To mitigate this, the QP general metrics are now disabled by default and can be enabled using DSS.

INC-153877 · Issue 612369

Enhanced socket timeout logging

Resolved in Pega Version 8.6

In order to assist with diagnosing issues with socket timeouts such as a Data Flow Daily Run failing, logging to print the SocketTimeout value has been added when case info is enabled.

INC-153895 · Issue 628174

Correspondence rule finds updated content

Resolved in Pega Version 8.6

Activity Method Property-Set-Stream retrieved the older content of Correspondence when triggered via Queue processor. Restarting the queue processor resolved the issue until the next correspondence update, and then the cycle repeated. This has been resolved by adding an explicit thread cleanup to remove cached rules.

INC-154026 · Issue 630869

Resolved exception from expanding deserialized Data Page

Resolved in Pega Version 8.6

When using a data page backed by a report definition where the data page data type was Rule- and the virtual page data type was Rule-Obj-Property, serializing and deserializing the data page and then expanding the deserialized data page generated the exception "the reference .pzInsKey is not valid. Reason: .pzInsKey is mapped to class Rule-Obj-Property, which is not the primary class of the list: Rule-; must specify a group name in mapping". The issue occurred only if "Run on Data Page" on the data page was checked and "Report on descendant class instances" on the report definition was unchecked, and has been resolved by updating the runLoadActivity() of DeclarativePageDirectoryImpl to skip setting pyObjClass for the report definition if it already present, i.e. if already set by the loader activity.

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