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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-161430 · Issue 627720

Accessibility Component/Widget role added to pyCaseErrorSection

Resolved in Pega Version 8.6

Page level errors were not accessible due to the error section being wrapped inside a dynamic layout whose contents were not readable. This has been resolved by updating dynamic layouts to use the correct accessibility roles.

INC-161722 · Issue 632869

Resolved preview button issues with Microsoft Internet Explorer 11

Resolved in Pega Version 8.6

After opening the case from "My WorkList" when using Microsoft Internet Explorer 11, trying to go back to "My WorkList" /"Dashboard" to preview the case resulted in the preview button shrinking and the text not being completely visible. This was traced to the field -et being initially assigned to the text of the dom element in Internet Explorer, but then being removed while navigating within the pages. To resolve this, an update has been made so field-set is assigned to a variable and the same variable is assigned to the preview text.

INC-161757 · Issue 630691

CKEditor correctly formats copy and paste

Resolved in Pega Version 8.6

Formatted text from Micrtosoft Word was not retaining its format when pasted into the rich text editor. This was caused by the inch to px and pt to px conversions not happening properly for margins, and has been resolved by adding a margin fix for nested bullets and lists.

INC-161996 · Issue 636873

Mobile back button updated for case completed scenario

Resolved in Pega Version 8.6

In a scenario when a case was resolved and assignments were removed from user pages, the hitting the back button presented the error: "unable to open an instance using the given inputs". This was a missed use case for using the back button on the mobile app after a case is completed, and has been resolved by modifying the back button action in this scenario from "window.history.back" to Cancel action.

INC-161999 · Issue 632210

Correct operator time zone passed for offline mobile case

Resolved in Pega Version 8.6

After selecting a date on the UI for a date only property and submitting it, the date was automatically incremented to the next day when using the mobile offline app. No increment was seen in the mobile browser. This was traced to the operator time zone being overridden for date and date range properties in an offline case, and has been resolved by ensuring the correct operator time zone is passed when working offline.

INC-162012 · Issue 633727

Leeway added for circular reference checks in nested section includes

Resolved in Pega Version 8.6

In the pyCaseMainInnerMobile(“work-“ class) section, attempting to apply a few changes for the pyMainCasePanelMobile section which was already included inside a pyCaseMainInnerMobile Section resulted in the submit button not working from the popup. This was an edge case where a deeply nested section include was referencing sections from a Pega marketing class as a result of backporting sections from the marketing application. To resolve this, constraints on circular reference checks have been loosened.

INC-162122 · Issue 633067

Create modal is accessible when creating case from Create menu

Resolved in Pega Version 8.6

After creating a new case in the Cosmos User Portal, the “Create” screen Modal Dialog opened but focus did not move to any element within the modal dialog but instead stayed on the “Create” button on the left side menu of the User Portal. It required approximately 50 tabs to reach any actionable element within the modal dialog. Investigation showed that the create modal launched the section in an AJAX container that looked like a modal, but the focus was not being correctly set on the first element. This has been resolved by ensuring there is a focusable element when launching an AJAX container.

INC-162642 · Issue 636138

Show Stream activities updated

Resolved in Pega Version 8.6

Authentication requirements have been added to Show Stream activities.

INC-162692 · Issue 629636

Added primary portal navigation role

Resolved in Pega Version 8.6

While in the User portal, Accessibility inspector displayed the warning "Primary Portal navigation may be missing a navigation role." This role has now been added to pzPortalNavigation.

INC-162742 · Issue 630968

Repaired '+' icon for edit reports in Cosmos

Resolved in Pega Version 8.6

The + icon was not showing for edit reports due to missing styles for the icon in Cosmos. This has been resolved by adding the "background-image" styles for collapse and expand icons.

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