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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-171663 · Issue 655246

MashUp dynamic parameters article updated

Resolved in Pega Version 8.6.2

The documentation for MashUp best practices has been updated to clarify that dynamic parameters sent from the client side using "pega.web.api.setAuthenticationParameters" API will be sent as part of the query parameters and won't be part of the encrypted hash as this hash is generated on the server end while generating the mashup code in the mashup channel.

INC-173760 · Issue 658070

Table Filter save uses correct harness

Resolved in Pega Version 8.6.2

After creating a new view for table and then relaunching the portal or switching between tabs, the created views were not visible. Investigation showed that the views were saved under the incorrect pycaseworker harness on initial load, causing them to not be visible when returning from the switch and using the correct pyCWPortalContent harness. This has been resolved with the addition of the new parameter innerHarnessName to get the harness name when creating a personalization instance.

INC-173944 · Issue 660181

Cancel button on embedded GridRow cancels single action

Resolved in Pega Version 8.6.2

When a modal Flow Action contained a Table with the Row operations configured as Master-detail and the Detail flow action was specified, if a validation error defined in a Validation rule (i.e. other than required field error) occurred while entering details for one of the rows and the Cancel button for that row was clicked, the entire action was cancelled and the modal window was closed without saving anything. This has been resolved by updating the system to prevent the modal closure if a row is added and then cancelled.

INC-175394 · Issue 661456

Date Time format corrected for Chinese locale

Resolved in Pega Version 8.6.2

The DateTime input field displayed the error message "not a valid date/time value" for the Chinese locale when the time zone source configuration was set as "CET". This has been resolved by setting the moment object's locale to the operator locale while converting the date time values to the operator time zone.

INC-176429 · Issue 654754

Values updated in Local action correctly reflected in the UI

Resolved in Pega Version 8.6.2

After update, values were not updated in the UI after being modified in a local action which targeted a modal dialog and had some text fields on overlay with validation messages placed using Property-Set-Messages. Analysis revealed that the ReloadSection was not getting called correctly in this scenario, and has been resolved by changing the nullify method to pega.u.d.cleanUpHarnessElements(null, [containerBody]); .

INC-177104 · Issue 666333

Resolved-by field reflects queue processor close

Resolved in Pega Version 8.6.2

When a case was resolved by the queue processor, for example when the SLA ended and a case was automatically Resolved-Withdrawn by the system, the "Resolved by" field was blank. This was caused by the pyOperatorInfo control looking for the system account user data in the application users pool, and has been resolved by updating the control to display the localizable "System" name in this scenario.

INC-178116 · Issue 660566

Article on configuring display options for a harness updated

Resolved in Pega Version 8.6.2

The documentation around the load behavior of a harness has been updated to reflect that the initialization settings only apply when using the harness as a landing page from the channel config. Applications that use Cosmos React do not use harnesses for landing pages. You can modify Cosmos React landing pages only in App Studio.

INC-179478 · Issue 662926

Handling updated for progressive load on scroll in repeating dynamic layers

Resolved in Pega Version 8.6.2

When using progressive load on scroll on a repeating dynamic layout with a bar graph control, the bar which was loaded earlier was being removed during scrolling and only the current page's bar graph was displayed. This was traced to the page load and refresh handling in repeating dynamic layers, and has been resolved by modifying the logic to use a partial-refresh when appropriate.

INC-179664 · Issue 661110

Child Case comments pop-up opens as expected

Resolved in Pega Version 8.6.2

Comments on the header level were opening correctly, but the comments pop-up for the child case tab was not. This has been resolved by adding a safe check for the eventTarget.closest method.

INC-179683 · Issue 664451

Handling added for decoding file names containing umlauts

Resolved in Pega Version 8.6.2

Two issues were seen with file names that contained an umlaut:When sending file with an umlaut in the name via PegaCHAT, the error "Failed to load resource: the server responded with a status of 404 (404)" appeared on the Client side and a preview was generated. On the Agent side, the message was sent but attempting to open it resulted in an error that the file did not exist. This was traced to the unescape javascript API returning the wrong decoded values if the encoded value of an umlaut character was sent, and has been resolved by adding a safe check to avoid a malformed URI. Second, an image was not displayed in the Rich Text Editor if the image name contained the ä or Ä character in it. Investigation showed the activity parameters were being changed when it was invoked from the script. If the file name sent was "aysnÄ1626292145235.png" it was encoded to "aysn%C3%841626292145235.png" as expected, but when the parameter was passed to the Activity the value further changed to "aysn%C3%83%C2%841626292145235.png", causing the file open failure because the names did not match. To resolve this, code has been added which will correctly decode the encoded values of umlaut characters.

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