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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D7966 · Issue 465416

Documentation updated to clarify accessing Data Pages from another application

Resolved in Pega Version 8.3

The documentation has been updated to clarify that when the operator is pointing to one AccessGroup in the runtime environment, access for Data Pages created in applications other than the default one is not allowed in the API.

SR-D9511 · Issue 469238

pyPreTriage and pyPostTriage flows now default to Draft Mode Off

Resolved in Pega Version 8.3

The out-of-the-box pyPreTriage and pyPostTriage flows had draft mode turned on. Due to this, Email Triage cases in production systems were sent into the problem flow. This has been corrected by turning off draft mode for pyPreTriage and pyPostTriage flows.

SR-D6769 · Issue 469284

Corrected tab closing issue for multiple clicks of Get Next Work

Resolved in Pega Version 8.3

While clicking multiple times very fast on a link configured with Get Next Work action, multiple tabs were getting opened with the same work object details and were not auto closing. This was traced to Issue with a stale conflictingHost in the handleGadgetLoad function, and updates have been made to the handleGadgetLoad function so it will get a new conflictingHost if the action is getNextWorkItem.

SR-D9610 · Issue 475238

Check added for null values in boolean filter of column properties

Resolved in Pega Version 8.3

Null values in the filter were showing as "NO" when 'Filter by Format' was enabled for filtering a boolean property (Checkbox) in the Column Properties of the table. This has been resolved by adding a check for empty values.

SR-D8650 · Issue 475298

Handling added for null sort order in file import metadata

Resolved in Pega Version 8.3

A NullPointerException was seen while fetching the sort order of indexes during a file import. This was caused by a null being returned for an index that did not have the sort order in the metadata, and has been resolved by adding a null check; if the metadata of the index returns "null" as sort order, then the order will be set to "A".

SR-D10969 · Issue 475335

Logic for the Materialized/Not Materialized feature updated

Resolved in Pega Version 8.3

The Materialized/Not Materialized feature was not working properly. When there was an aggregate dataset entry in the Advance page set to use "No" for materialized, doing "Materialized" in IH Summaries LP on that dataset materialized the dataset and created a duplicate entry in the aggregation config page where one was "No" and one was "Yes'. This has been corrected. It was also observed that after an application changed its name while the access groups remained the same, changing a dataset from "Not Materialized" to "Materialized" worked, but changing from "Materialized" to "Not Materialized" did not. Instead, a warning message was posted at the top of the page indicating the problem. Investigation showed that the pzChangeStatus activity failed because the current application name did not match the application name of the access group set for the aggregation configuration record. To resolve this issue, the logic has been updated to remove the reliance on the application name.

SR-D10970 · Issue 475336

Datasets created from the IH summary component correctly listed as aggregate

Resolved in Pega Version 8.3

Attempting to create an aggregate data set from the IH Summary shape did not properly list it as aggregate due to a source dataset error. This has been corrected.

SR-D10966 · Issue 476280

IH summary behavior change reverted

Resolved in Pega Version 8.3

Changes introduced to Interaction History aggregations in 8.1 intended to better align them with the existing behavior of the Interaction History shape in Strategy produced the unexpected side effect of lots of empty records. Based on feedback, the decision has been made to revert the IH aggregation behavior change.

SR-D6265 · Issue 477258

Cursor action corrected for pyRecents section refresh condition

Resolved in Pega Version 8.3

If a “Layout Group” was used to add content in the left panel of the User Portals, the inclusion of the out-of-the-box pyRecents section with the standard refresh condition resulted in incorrect cursor behavior when selecting landing page options, displaying the content in a tab while the cursor in the left hand panel jumped up or down one position. Investigation showed that the index in the bar menu was wrongly set in sessionstorage when separators were present, and the issue has been resolved by updating the setstate and maintainstate methods to not consider the menu-separator in calculating the index.

SR-D211 · Issue 481391

Case Assignment issue lock corrected

Resolved in Pega Version 8.3

After upgrade, an intermittent error was seen when browsing the screen flows of a child case type application, indicating "Users have lost the ability to make this change because a change elsewhere has taken precedence over the change you made here. Please click on the assignment again to continue". This was traced to a change made to address an issue with the Opener not properly honoring the aUnlockOnCommit flag that was passed in via the openIfStale() API: in a very specific use case following that change, the system would unlock work objects during openIfStale when it should not. This has been corrected.

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