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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D10930 · Issue 482499

QP DF issues resolved for timeouts and search re-indexing

Resolved in Pega Version 8.3

The re-index option was not available to manually trigger Search re-indexing. Investigation showed that this was related to a recent change used to hide the reindex button if the batch index queue processor was in progress. At the root of the issue, delayed items were not properly pushed to Kafka when they were eligible for processing if they were already queued when the QP DF was in a failed state or when the QP DF was not yet created. When restarted, the QP DF was only processing the messages on the Kafka topic from the end of the offset and missing the queued messages. To resolve this, the QP DFs have been modified to start processing the messages from the beginning of the topic. In addition, the DelayedQueueProcessorSchedule Job scheduler, which pushes items to Kafka, was not being executed due to a Hazelcast timeout exception caused by an inability to access the distributed map. Investigation showed this exception was related to a cluster split brain. To correct this, in cases where a distributed map is not accessible, the run will be rescheduled. As a result, there is now more robust handling for any timeout exceptions, all messages will be processed as expected, and the re-index button will be available when needed to manually trigger the process.

SR-D6695 · Issue 482516

Predictive model now handles database oeprations progress states

Resolved in Pega Version 8.3

When attempting to create a predictive model, the page was hanging and would not process. Investigation indicated that this was a result of a missing use case from recent changes made to the progress bar logic for termination conditions, and has been resolved by adding handling for database operations progress states.

SR-D10889 · Issue 482666

Intervals for DateTime control inside table grid corrected

Resolved in Pega Version 8.3

The "allow time to be displayed in the interval of minutes" feature did not work as expected for a DateTime control configured inside a table grid. If a value for minutes was chosen, say 30 minutes, it displayed all the minutes from 00 to 59 instead of displaying 00 and 30. The same control used inside a simply dynamic layout worked correctly, displaying 00 and 30. This has been resolved by adding logic to support having only time with drop downs.

SR-D10820 · Issue 482682

RDL checkboxes appear properly in minimized window

Resolved in Pega Version 8.3

Checkboxes in RDL were not appearing properly in Microsoft Internet Explorer when the window was minimized if a dynamic layout of type inline quadruple was used. This was traced to the responsive breakpoints of a format overriding the styles for custom checkboxes, and has been resolved by updating the checkbox controls for responsive breakpoints to use a min-width and min-height instead of auto.

SR-D12530 · Issue 482721

Spinner wheel dom correctly cleared after incomplete case closure

Resolved in Pega Version 8.3

Incorrect behavior of the spinner wheel during a case search following the browser being closed while a case was open has been resolved by updating pzpega_ui_doc_actionRouter to ensure the wheel dom is correctly cleared.

SR-D9683 · Issue 482755

PMML evaluator updated

Resolved in Pega Version 8.3

A null pointer exception was generated when running a predictive model after a PMML import. This was traced to an error in the Regression Evaluator which caused an incorrect calculation for the alternate outcome of a binary model. This has been corrected with an added null check so the "other" value in a binary (logistic) classification model will be correctly evaluated.

SR-D10281 · Issue 482812

Configuration settings introduced for VBD read/write consistency

Resolved in Pega Version 8.3

Exports of VBD data at different consistency levels showed data inconsistency between Cassandra nodes. VBD uses the default DSM consistency level of ONE for its reads and writes, which will not automatically repair data when inconsistency exists. Data inconsistencies can lead to VBD timeouts trying to load partition data. To support VBD read/write integrity, an enhancement has been added to allow configuration of VBD read/write consistency levels by way of the following DSS properties (Owning Ruleset: Pega-DecisionEngine): vbd/readConsistencyLevel and vbd/writeConsistencyLevel. R + W > N where R is the consistency level of read operations, W is the consistency level of write operations, and N is the number of replicas. These will override the default DSM read/write consistency levels (ONE).

SR-D11988 · Issue 483012

TopCase key returned to support case dependency functions

Resolved in Pega Version 8.3

Case dependency was not working if the activity pxCheckFlowDependencies called the pzLoadCaseHierarchywrapper activity which further called the function pzMapCases to populate the pyTopCaseMap page. The page was loaded as expected when the 'when' rule pyEnableTopCaseLinks was false but when Top Case links were enabled, the page was not loaded appropriately. To handle this scenario, the system will return parent case key and class itself if it does not have a parent in pxGetTopLevelCoverKeyAndClass function.

SR-D2887 · Issue 483082

Fixed Export to PDF page formatting

Resolved in Pega Version 8.3

A formatting issue was seen when using export to PDF; the first page contained only the title of the report as well as the filter, the generated date, and the number of records, and the exported data was included only from the 2nd page onwards. This has been corrected, and some performance improvements for the generation time were added.

SR-D1575 · Issue 483120

Added check for null work page in Pulse task

Resolved in Pega Version 8.3

After upgrade, the message "Error in Pega Log file:Unkown Error: Error during while executing pulse task: SingleCaseMetricsManagerFlush java.lang.NullPointerException: null" appeared while executing Pulse task. This was traced to a null workObjectPage, and has been resolved by adding a check for a successfully created work page.

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